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shift supervisor - Store# 08752, STETSON & STATE

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Paid parental leave
Vision Insurance
Parental leave
Life insurance

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to crafting the world's finest coffee and creating meaningful moments for its customers. Established as a premium coffee retailer, Starbucks has cultivated a warm and welcoming environment that encourages connection and community engagement. With thousands of stores worldwide, Starbucks is dedicated not only to providing high-quality beverages and food products but also to fostering a culture of inclusivity, respect, and growth among its partners and customers alike.

As a shift supervisor at Starbucks, you will play a vital role in maintaining the welcoming atmosphere and delivering exceptional customer experiences that epitomize the Starbucks brand. This leadership position requires you to guide your team with both craft and heart, ensuring each shift runs smoothly and efficiently while upholding rigorous standards of quality and service. You will be responsible for supervising day-to-day store operations, supporting team members’ development, and leading by example in delivering excellent customer service. The role offers an opportunity to work in a dynamic environment where every shift is a chance to brighten someone’s day and build lasting connections within your community.

In this full-time position, you will oversee the preparation of beverages and food items according to Starbucks' standards, coach your team to meet these expectations, and manage tasks such as cash handling, store safety, and security. Your ability to delegate responsibilities and coordinate the activities of your team will be crucial to maintaining high store performance. Starbucks values consistent attendance and flexibility, so the role requires availability for early mornings, evenings, weekends, nights, and holidays as needed.

Starbucks is committed to investing in your professional growth, offering developmental experiences and ongoing training to help you excel in this leadership role. Moreover, Starbucks provides industry-leading benefits and perks to support your well-being and future, including comprehensive medical, dental, and vision insurance, paid parental leave, vacation accrual, sick time, holiday pay, and retirement savings plans with employer match. Additionally, Starbucks partners have access to educational opportunities, including full tuition coverage for a first-time bachelor’s degree through the Starbucks College Achievement Plan in partnership with Arizona State University.

As part of Starbucks’ inclusive work culture, this role welcomes applicants from diverse backgrounds and offers reasonable accommodations to ensure equal employment opportunities. Starbucks is proud to be an equal opportunity employer, committed to providing an environment free from discrimination and supporting the needs of all partners.

In summary, becoming a shift supervisor at Starbucks means joining a company dedicated to excellence, community, and personal growth. This role offers the chance to lead a team, deliver incredible customer experiences, and contribute to a brand that values connection and quality in every cup. If you are passionate about coffee, leadership, and making a positive impact every day, this position is a perfect fit for your career aspirations.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety and security
  • Six months experience in a role requiring constant customer interaction
  • Prepare and coach preparation of food and beverages to standard or customized recipes
  • At least six months of experience delegating tasks or coordinating two or more employees

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • Six months of experience delegating tasks and coordinating team members
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • Work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Provide quality beverages and food products according to standards
  • Handle cash transactions accurately and follow store safety and security policies
  • Prepare and coach the preparation of food and beverages to standard recipes or customized requests
  • Delegate tasks and coordinate activities of team members
  • Foster a welcoming and inclusive environment for customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


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