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shift supervisor - Store# 08430, KEYSTONE PLAZA

Job Overview

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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

Our company is a leading retailer in the food and beverage industry, dedicated to delivering exceptional customer service and high-quality products to our customers. We operate in a dynamic environment where teamwork, dedication, and a commitment to excellence are essential. We pride ourselves on maintaining a strong relationship with our customers by providing consistent, high-quality food and beverage options in a safe and welcoming environment. Our stores follow strict operating policies and standards to ensure every customer has a positive experience from entry to exit.

We are currently seeking a motivated and experienced Food and Beverage Supervisor to join our team. This role is key to ensuring that our store operates smoothly and effectively while maintaining the highest standards of customer service and product quality. The Food and Beverage Supervisor will be responsible for preparing beverages and food products according to standard or customized recipes, coaching other team members in preparation techniques, and overseeing daily operations including cash handling and store safety. This is a hands-on leadership position requiring strong interpersonal skills, the ability to direct and coordinate team members, and a passion for creating great customer experiences. The ideal candidate will have at least six months of supervisory or coordination experience and a minimum of six months interacting with customers in roles requiring consistent service and fulfillment of customer needs. Flexibility in working hours is essential as the position may require early mornings, evenings, weekends, nights, and/or holidays. Attendance and punctuality are critical to success, with or without reasonable accommodation. This position is perfect for someone energetic, quick to learn, and skilled in working within a retail environment that emphasizes teamwork and relationship-building.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • Meet store operating policies and standards including quality beverages and food products, cash handling, safety and security
  • Six months experience in customer interaction roles
  • Six months experience in delegating and coordinating tasks
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Job Qualifications

  • Six months of experience interacting with and fulfilling the requests of customers
  • Six months of experience delegating tasks and coordinating employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Quick learner

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • meet store operating policies and standards including quality beverages and food products, cash handling, safety and security
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • delegate tasks and coordinate work of two or more employees
  • provide effective oral communication
  • build strong relationships with customers and team members

Job Criteria

Experience

Mid Level (3-7 years)


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