Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) plan with employer match
company stock program
Tuition coverage
Student loan management
backup care
Job Description
Starbucks Coffee Company is an international coffeehouse chain renowned for its high-quality coffee, innovative beverages, and culture of community and connection. Founded in 1971 in Seattle, Washington, Starbucks has grown to become a global leader in the coffeehouse industry, offering a warm and welcoming environment where customers can enjoy expertly crafted coffee and food products. The company prides itself on fostering a culture of inclusivity, empathy, and sustainability, making it a beloved brand by millions worldwide. Starbucks operates thousands of stores globally and is committed to creating meaningful moments through every cup of coffee served.
As a shift supervisor at Starbucks, you will play a vital leadership role in creating an inviting atmosphere where customers and partners alike feel valued and respected. This position is more than just overseeing daily store operations; it is about leading with craft and heart to foster a positive environment that sparks connection. Each shift as a supervisor presents the opportunity to make a significant impact on your community by delivering exceptional service and quality. This role involves supporting team members through coaching and development, ensuring high standards of product quality and store safety, while maintaining efficient and effective store operations. Starbucks is deeply invested in the growth and development of its partners, offering developmental experiences and a comprehensive benefits package to support career advancement and personal well-being.
The shift supervisor role requires strong interpersonal skills, the ability to lead and develop others, and a commitment to maintaining Starbucks’ standards of excellence. This position demands flexibility regarding working hours, including early mornings, evenings, weekends, nights, and holidays, ensuring seamless store operation at all times. Starbucks provides industry-leading benefits, including medical, dental, and vision insurance, paid parental leave, paid vacation and sick time, access to a 401(k) plan with employer match, a company stock program, educational assistance through the Starbucks College Achievement Plan, and much more. With Starbucks’ dedication to partner well-being and advancement, this role offers a promising career path within an iconic company dedicated to making every coffee experience unforgettable.
As a shift supervisor at Starbucks, you will play a vital leadership role in creating an inviting atmosphere where customers and partners alike feel valued and respected. This position is more than just overseeing daily store operations; it is about leading with craft and heart to foster a positive environment that sparks connection. Each shift as a supervisor presents the opportunity to make a significant impact on your community by delivering exceptional service and quality. This role involves supporting team members through coaching and development, ensuring high standards of product quality and store safety, while maintaining efficient and effective store operations. Starbucks is deeply invested in the growth and development of its partners, offering developmental experiences and a comprehensive benefits package to support career advancement and personal well-being.
The shift supervisor role requires strong interpersonal skills, the ability to lead and develop others, and a commitment to maintaining Starbucks’ standards of excellence. This position demands flexibility regarding working hours, including early mornings, evenings, weekends, nights, and holidays, ensuring seamless store operation at all times. Starbucks provides industry-leading benefits, including medical, dental, and vision insurance, paid parental leave, paid vacation and sick time, access to a 401(k) plan with employer match, a company stock program, educational assistance through the Starbucks College Achievement Plan, and much more. With Starbucks’ dedication to partner well-being and advancement, this role offers a promising career path within an iconic company dedicated to making every coffee experience unforgettable.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available for flexible work hours including early mornings, evenings, weekends, nights, and holidays
- Meet operating policies including quality beverage and food preparation, cash handling, and safety
- Six months of experience in customer service roles
- Ability to prepare food and beverages to standard or customized recipes
- Experience managing tasks of two or more employees
Job Qualifications
- Six months of experience in customer-facing roles
- Experience delegating or coordinating tasks for team members
- Ability to direct and motivate others
- Effective oral communication skills
- Knowledge of retail operations
- Strong interpersonal skills
- Ability to work well in a team and build relationships
Job Duties
- Lead and supervise store operations during shifts
- Coach and develop team members to achieve Starbucks standards
- Ensure quality control of food and beverage preparation
- Manage cash handling and store safety procedures
- Delegate tasks and coordinate team workflow
- Maintain a welcoming and customer-focused environment
- Handle customer inquiries and resolve issues efficiently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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