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shift supervisor - Store# 06712, GRAND & PIPELINE

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
company stock program
Equity program
Tuition coverage
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally renowned coffeehouse chain known for its commitment to crafting the world's finest coffee while fostering meaningful moments of connection. As a leader in the specialty coffee retail industry, Starbucks emphasizes creating warm and inviting spaces where customers are encouraged to relax, socialize, and enjoy high-quality beverages and food products. Starbucks has earned a reputation not only through the quality of its offerings but also through its dedication to community engagement and sustainable business practices. The company invests heavily in the growth and development of its partners (employees), offering extensive training opportunities and comprehensive benefits to support both personal and professional wellbeing. The role offered is a shift supervisor position at Starbucks, which is an exciting leadership opportunity within the retail coffeehouse setting. This role is vital for maintaining the high standards of product quality and customer service that Starbucks is known for while also creating a positive and welcoming environment for both customers and partners. The shift supervisor leads with both craft and heart, managing daily store operations and guiding the team during shifts to ensure smooth service and customer satisfaction. This position requires a combination of interpersonal skills, team leadership, operational knowledge, and a passion for delivering exceptional coffee experiences. As a shift supervisor, you will have the unique opportunity to impact your community by fostering a place where every cup of coffee sparks connection and every interaction feels meaningful. This role is instrumental in motivating and coaching team members, handling cash and store safety protocols, and upholding Starbucks' operational standards. Emphasizing flexibility, the position expects availability across various shifts, including early mornings, evenings, weekends, and holidays. Beyond the hands-on leadership duties, Starbucks also emphasizes partner wellbeing, providing industry-leading benefits such as medical, dental, vision insurance, life insurance, paid parental leave, vacation time, sick leave, and retirement plans, alongside educational benefits like full tuition coverage for a bachelor’s degree through Arizona State University’s online program. Starbucks fosters an inclusive, diverse workplace that supports growth, values team collaboration, and prioritizes employee health and financial security. The compensation for the shift supervisor is commensurate with geographic location and individual experience, typically starting at the entry range for the role. Starbucks is committed to equal employment opportunities, reasonable accommodations, and the fair consideration of all qualified candidates regardless of background, protecting diversity and inclusivity at all levels of the organization.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • Adhere to store operating policies and standards including cash handling and store safety with or without reasonable accommodations
  • Prepare and coach preparation of food and beverages to standard or customized recipes
  • Six months of experience interacting with and fulfilling customer requests
  • Six months of experience delegating tasks or coordinating two or more employees

Job Qualifications

  • Six months of experience in customer-facing positions
  • At least six months experience in delegating or coordinating tasks of two or more employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to learn quickly

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • Work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Provide quality beverages and food products according to standard recipes or customer customization
  • Handle cash transactions and ensure store safety and security
  • Delegate and coordinate tasks among team members
  • Coach and prepare food and beverages to maintain Starbucks quality standards
  • Create a welcoming environment that fosters connection and community

Job Criteria

Experience

Entry Level (1-2 years)


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