
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Tuition coverage
Employee stock purchase plan
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain that has become synonymous with crafting the world’s finest coffee and creating meaningful connections one cup at a time. Established with a commitment to quality, community, and care, Starbucks has grown into an iconic brand known not only for its premium coffee and beverages but also for cultivating warm, welcoming spaces where customers can gather, relax, and feel a sense of belonging. With thousands of stores worldwide, Starbucks continues to innovate within the coffee industry while maintaining a steadfast focus on people, sustainability, and community impact. The company prides itself on fostering a culture of inclusion and diversity, valuing partners (employees) as essential contributors to its mission.
As a Shift Supervisor at Starbucks, you will play an integral leadership role in making your coffeehouse a friendly, inviting destination for your community. This position involves guiding and mentoring a team to uphold Starbucks’ high standards of product quality, customer service, and store operations. Your leadership on the floor ensures that every customer experience reflects the care and craft that Starbucks values. You will coordinate daily activities, manage team members, and ensure compliance with safety and security protocols. This role provides a unique blend of operational oversight and hands-on customer engagement. You will coach baristas, handle cash responsibly, and maintain quality control over food and beverage preparation.
Moreover, Starbucks is deeply invested in the growth and development of its partners. As a Shift Supervisor, you will be empowered through extensive training programs and developmental experiences designed to enhance your leadership capabilities and career journey. The company offers industry-leading benefits that support your well-being and personal growth, including medical, dental, and vision insurance, paid parental leave, vacation accrual, and educational opportunities through partnerships like the Starbucks College Achievement Plan, which provides 100 percent tuition coverage for an online bachelor's degree. The role requires flexibility with work hours, including mornings, evenings, weekends, nights, and holidays, to meet store operating needs.
In this leadership capacity, you will foster a positive team environment that emphasizes collaboration, effective communication, and strong interpersonal relationships. The ability to direct and delegate tasks efficiently is critical to success in this role. Starbucks values individuals who have a passion for learning, an aptitude for quick thinking, and a dedication to creating memorable customer experiences. This opportunity at Starbucks offers more than just a job – it is a pathway to meaningful work within a community-focused company that supports your professional and personal aspirations.
As a Shift Supervisor at Starbucks, you will play an integral leadership role in making your coffeehouse a friendly, inviting destination for your community. This position involves guiding and mentoring a team to uphold Starbucks’ high standards of product quality, customer service, and store operations. Your leadership on the floor ensures that every customer experience reflects the care and craft that Starbucks values. You will coordinate daily activities, manage team members, and ensure compliance with safety and security protocols. This role provides a unique blend of operational oversight and hands-on customer engagement. You will coach baristas, handle cash responsibly, and maintain quality control over food and beverage preparation.
Moreover, Starbucks is deeply invested in the growth and development of its partners. As a Shift Supervisor, you will be empowered through extensive training programs and developmental experiences designed to enhance your leadership capabilities and career journey. The company offers industry-leading benefits that support your well-being and personal growth, including medical, dental, and vision insurance, paid parental leave, vacation accrual, and educational opportunities through partnerships like the Starbucks College Achievement Plan, which provides 100 percent tuition coverage for an online bachelor's degree. The role requires flexibility with work hours, including mornings, evenings, weekends, nights, and holidays, to meet store operating needs.
In this leadership capacity, you will foster a positive team environment that emphasizes collaboration, effective communication, and strong interpersonal relationships. The ability to direct and delegate tasks efficiently is critical to success in this role. Starbucks values individuals who have a passion for learning, an aptitude for quick thinking, and a dedication to creating memorable customer experiences. This opportunity at Starbucks offers more than just a job – it is a pathway to meaningful work within a community-focused company that supports your professional and personal aspirations.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards including food and beverage preparation, cash handling, and store safety with or without reasonable accommodation
- six months of experience in customer-facing roles
- six months experience delegating and coordinating tasks among two or more employees
Job Qualifications
- Six months of experience interacting with customers
- minimum six months experience delegating tasks and managing others
- strong oral communication skills
- ability to direct work of others
- knowledge of retail environment
- ability to work effectively as part of a team
- strong interpersonal and relationship-building skills
Job Duties
- Lead and coach baristas to deliver high-quality beverages and food
- manage daily store operations including cash handling and safety protocols
- ensure compliance with Starbucks store standards and policies
- delegate tasks and coordinate activities among team members
- provide exceptional customer service and resolve any customer issues
- maintain store cleanliness and organization
- foster a positive and inclusive team environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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