shift supervisor - Store# 04792, MARINER SQUARE, CAMPBELL RIVER
Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Competitive Hourly Wages
flexible scheduling
employee discounts on Starbucks products
health insurance options
Paid Time Off
401(k) retirement plan
Opportunities for career growth and development
Job Description
Starbucks is a globally recognized coffeehouse chain and one of the most admired brands in the retail and food service industry. As a leader in the specialty coffee business, Starbucks focuses on creating an extraordinary customer experience by offering high-quality beverages, delicious food, and a welcoming, comfortable environment referred to as the "Third Place" where customers can relax between home and work. Founded in 1971 in Seattle, Washington, Starbucks has expanded worldwide, continually innovating and leading the way in ethical sourcing, community involvement, and partner (employee) development. The company prides itself on fostering a culture of diversity, inclusion, and respect... Show More
Job Requirements
- Customer service experience in a retail or restaurant environment
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to learn quickly
Job Qualifications
- Customer service experience in a retail or restaurant environment
- Ability to direct the work of others
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Knowledge of the retail environment
- Ability to learn quickly
Job Duties
- Assist the store manager in executing store operations during scheduled shifts
- Deploy partners and delegate tasks to provide legendary customer service
- Maintain a clean and comfortable store environment
- Model and act in accordance with Starbucks guiding principles
- Maintain calm demeanor during high volume or unusual events
- Communicate store needs and customer cues to manager
- Assist with new partner training and coaching
- Provide feedback to store manager on partner performance
- Recognize and address changes in partner morale
- Create a positive learning environment through coaching
- Deliver legendary customer service with a customer-first attitude
- Discover and respond to customer needs
- Develop positive relationships with shift team
- Organize opening and closing duties
- Follow operational policies including cash handling and safety
- Ensure proper cash management practices
- Follow up with baristas to ensure quality service
- Maintain regular attendance and punctuality
- Provide quality beverages and food products
- Adhere to health, safety, and sanitation guidelines
- Recognize team accomplishments
- Utilize operational tools to achieve excellence
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs