SHIFT SUPERVISOR (NIGHT)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.50 - $16.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established American restaurant and grocery store chain renowned for its commitment to quality food, exceptional customer service, and a family-friendly atmosphere. Established decades ago and operating primarily in the Midwestern United States, Braum's integrates a unique combination of food service and grocery shopping experiences, providing customers with freshly prepared meals alongside grocery essentials. Their reputation for premium ice cream, produce, and dairy products further enhances their market presence, making them a community staple.

As a company, Braum's prides itself on fostering a positive and energetic work environment where employees can grow and advance in their careers. They emphasize strong leadership, teamwork, and customer satisfaction as core pillars of their business strategy. The company’s dedication to employee well-being is reflected in their attractive compensation packages, comprehensive benefits, and a top-tier bonus program that rewards performance on a bi-weekly basis.

The role of Shift Supervisor at Braum's is a critical leadership position responsible for overseeing the daily operations during their 2:00 pm to close shift. The position offers an hourly wage between $15.50 and $16.00, translating to an annual salary range of approximately $40,000 to $42,500. It is a full-time role that expects a commitment of about 45 hours per week on a rotating three-week schedule, making this a dynamic and engaging opportunity for individuals seeking advancement in the food service and retail management fields.

The Shift Supervisor acts as a key leader in executing Braum’s brand strategy by promoting the company’s vision, mission, and values. Their leadership directly contributes to delivering a superior customer experience, maximizing sales, and ensuring the highest standards of food quality and safety are maintained. They work closely with store crew members, providing coaching, training, and motivation to cultivate a cohesive and high-performing team environment.

Operationally, the Shift Supervisor oversees all aspects of the food service function, grocery market, and fountain sales during their shift. This includes actively monitoring inventory levels, kitchen equipment, safety protocols, and cleanliness standards to ensure all operations run smoothly and efficiently. Additionally, they enforce store policies rigorously to maintain consistent service quality and a secure working environment.

The ideal candidate is customer-focused, dependable, and possesses strong communication skills to interact effectively with both team members and management. An ability to adapt to changing customer and employee needs is paramount, as is the capacity to initiate action, achieve goals, and follow through with discipline and organization. Prior retail and supervisory experience is valued, along with a high school diploma or G.E.D. and the legal age of 21 or older.

Joining Braum's means becoming part of a company that values integrity, work ethic, and a positive workplace culture. Interested applicants can expect to engage in meaningful work that not only contributes to the operational success of the store but also supports their professional development and advancement within a reputable company. Braum's is an equal opportunity employer dedicated to providing a supportive and inclusive workplace where all employees can thrive. A criminal background check and job-fit assessment are required as part of the onboarding process.

Job Requirements

  • High school diploma or G.E.D.
  • Minimum one year of related experience
  • Must be at least 21 years old
  • Ability to work a rotating schedule with an average of 45 hours per week
  • Positive attitude and strong work ethic
  • Ability to lead and motivate a team
  • Must pass a criminal background check
  • Willingness to complete a job-fit assessment during onboarding

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum one year of related experience
  • Prior supervisory or leadership experience preferred
  • Ability to communicate effectively with team members and leadership
  • Demonstrated customer focus and work ethic with high standards of integrity
  • Positive training and development approach
  • Ability to build a successful team environment of trust
  • Adaptability to changing store and customer needs
  • Organized, detail-oriented, and able to follow established procedures
  • Retail experience is a plus

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly
  • Maintain effective communication with leadership team members
  • Initiate actions to achieve shift and store goals

Job Criteria

Experience

Mid Level (3-7 years)


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