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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.40
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
employee discount
Paid Time Off
Employee assistance program
Job Description
Gopuff is a rapidly growing digital delivery service revolutionizing the way customers receive everyday essentials. Founded with the mission to make convenience accessible at any hour, Gopuff delivers a range of products including snacks, beverages, household goods, and more directly to customers' doorsteps within minutes. The company operates as a tech-driven startup with a focus on speed, reliability, and customer satisfaction. By leveraging modern technology and a network of strategically located warehouses, Gopuff has quickly established itself as a leader in the on-demand delivery space, serving millions of customers across the United States and beyond.
The Shift Supervisor position wi... Show More
The Shift Supervisor position wi... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
- Ability to work flexible hours including early mornings, evenings, weekends and holidays
- Strong communication and interpersonal skills
- Ability to manage and motivate a team
- Commitment to adhering to health, safety and sanitation guidelines
- Basic proficiency in technology
- Availability to work scheduled shifts as assigned
- Positive attitude and customer-focused approach
Job Qualifications
- 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
- 1 year of leadership in a cafe is preferred
- ServeSafe certification highly preferred
- Starbucks or other fast-paced cafe experience preferred
- Ability to work with fluid schedules
- Welcoming and helpful attitude toward new team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Have a focus on quality and take pride in your work
- Attention to detail and follow a multi-step processes
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment for cues
- Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift
- Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Provides feedback to manager on employee performance during shift
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
- Executes store operations during scheduled shifts
- Organizes opening and closing duties as assigned
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Works varied hours including early mornings, evenings, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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