Job Overview
Compensation
Hourly
Range $11.75 - $15.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Boyd Gaming Corporation is a well-established leader in the casino entertainment industry within the United States. Known for its resilient presence in various gaming jurisdictions, Boyd Gaming has consistently positioned itself as one of the premier casino operators in the country. The company prides itself on its ongoing commitment to innovation, sustainability, and excellence in guest services, ensuring it remains at the forefront of the gaming and hospitality sectors. Boyd Gaming Corporation's strategic focus on delivering quality entertainment experiences has enabled it to build a solid reputation, fostering loyalty among both guests and employees alike. The corporation's commitment to maximizing value encompasses shareholders, team members, and surrounding communities, reflecting a balanced approach to business growth and social responsibility.
The role of a Food and Beverage Supervisor at Boyd Gaming is pivotal to maintaining the high standards the company is known for. This position involves supervising and coordinating all activities related to the food and beverage services during the assigned shift across multiple outlets. The supervisor is responsible for ensuring that the service provided to customers is prompt, courteous, and compliant with established operational policies. Essential to this role is the oversight of employee performance, adherence to uniform and service procedures, as well as managing inventory controls. The supervisor also plays an active role in fostering positive interactions with guests and swiftly resolving any complaints to ensure customer satisfaction.
This position offers a dynamic work environment where leadership and communication skills are crucial. The Food and Beverage Supervisor not only manages daily operational tasks such as scheduling and service monitoring but also contributes to administrative and reporting duties that support the overall management of the outlets. Coordination of cleaning and repair activities, along with inventory requisitions, are also core responsibilities that enable smooth service delivery. Working at Boyd Gaming means joining a company that values diversity and inclusivity, reflected in their Equal Opportunity Employment policies. The supervisor role is ideal for individuals passionate about hospitality and gaming who seek to contribute to a vibrant and evolving company culture. Employment type and salary details are competitive and aligned with industry standards, providing both growth opportunities and a welcoming workplace atmosphere.
The role of a Food and Beverage Supervisor at Boyd Gaming is pivotal to maintaining the high standards the company is known for. This position involves supervising and coordinating all activities related to the food and beverage services during the assigned shift across multiple outlets. The supervisor is responsible for ensuring that the service provided to customers is prompt, courteous, and compliant with established operational policies. Essential to this role is the oversight of employee performance, adherence to uniform and service procedures, as well as managing inventory controls. The supervisor also plays an active role in fostering positive interactions with guests and swiftly resolving any complaints to ensure customer satisfaction.
This position offers a dynamic work environment where leadership and communication skills are crucial. The Food and Beverage Supervisor not only manages daily operational tasks such as scheduling and service monitoring but also contributes to administrative and reporting duties that support the overall management of the outlets. Coordination of cleaning and repair activities, along with inventory requisitions, are also core responsibilities that enable smooth service delivery. Working at Boyd Gaming means joining a company that values diversity and inclusivity, reflected in their Equal Opportunity Employment policies. The supervisor role is ideal for individuals passionate about hospitality and gaming who seek to contribute to a vibrant and evolving company culture. Employment type and salary details are competitive and aligned with industry standards, providing both growth opportunities and a welcoming workplace atmosphere.
Job Requirements
- High school diploma or equivalent
- Previous supervisory experience in food and beverage or hospitality industry preferred
- Ability to work flexible shifts
- Strong communication skills
- Ability to manage and motivate a team
- Basic knowledge of inventory management
- Customer service oriented
Job Qualifications
- High school diploma or equivalent
- Previous supervisory experience in food and beverage or hospitality industry preferred
- Strong leadership and interpersonal skills
- Ability to handle customer complaints professionally
- Excellent organizational and multitasking abilities
- Knowledge of inventory control and scheduling
- Good communication skills
Job Duties
- Maintain daily employee work station and break schedules
- Ensure prompt and courteous service to customers
- Monitor employee compliance with established service standards
- Greet and communicate with guests in a friendly and courteous manner
- Oversee the service operation of restaurant during assigned shift
- Ensure beverage shift operations are opened and closed properly and on time
- Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur
- Resolve guest complaints in a professional and timely manner
- Requisition and maintain control of all inventories
- Monitor employee job performance to ensure the adherence to all policies and procedures
- Make recommendations and/or assist in the preparation of performance evaluations and counseling actions
- Coordinate cleaning and repairs of beverage outlets
- Perform related administrative and reporting duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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