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Shift Supervisor - Dunkin' Donuts

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $24.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career advancement opportunities
Employee Discounts
Life insurance

Job Description

SSP America is a leading food service company specializing in providing high-quality dining experiences in travel locations such as airports, train stations, and other transportation hubs. As part of an international company, SSP America operates a broad portfolio of food and beverage brands dedicated to serving a diverse range of customers. With a strong commitment to excellence and customer satisfaction, SSP America consistently enhances the travel dining experience by creating vibrant, welcoming, and efficient food and beverage outlets.

At SSP America, the Shift Supervisor position is an excellent entry point into the world of restaurant management. This role is... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a supervisory or leadership role preferred
  • must have open work availability including early mornings and possible overnights
  • strong organizational and multitasking abilities
  • ability to work well under pressure
  • eligibility to work legally in the United States

Job Qualifications

  • Proven leadership skills in a foodservice or hospitality environment
  • ability to train and coach team members effectively
  • excellent communication and interpersonal skills
  • customer service oriented with a friendly and professional demeanor
  • availability to work early mornings and overnight shifts
  • willingness to adhere to company standards and procedures

Job Duties

  • Greet guests in a courteous and friendly manner
  • run shifts according to SSP standards and operating procedures
  • train new hires on operational standards and processes
  • complete opening, ongoing, and closing checklists as required
  • provide support, coaching and direction to team to deliver business goals
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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