Shift Supervisor

SSP America is a leading operator of food and beverage outlets located in airports across the United States. As part of the global SSP Group, the company specializes in delivering quality dining options and exceptional customer service to millions of travelers annually. SSP focuses on creating vibrant and enjoyable experiences in high-traffic transit environments, combining world-class food concepts with top-tier operational standards. With a diverse portfolio of brands and outlets, SSP America is committed to innovation, employee development, and community impact within the fast-paced hospitality industry.

We are currently hiring Shift Supervisors to join our team at restaurants situated inside the Indianapolis Airport. This position offers a competitive hourly wage of $23.00 and immediate hiring opportunities. It features set and flexible schedules to accommodate various lifestyles and professional commitments. In addition, the role includes full benefits, employee meals, and clear opportunities for career advancement within the company.

The Shift Supervisor plays a vital role in maintaining the high standards SSP America is known for. This leadership role requires managing daily restaurant operations during the assigned shifts, ensuring seamless service delivery and adherence to company policies. The Supervisor will greet guests, provide excellent customer service, and lead the team to exceed performance goals. The individual must be adept at handling operational responsibilities such as running shifts according to SSP standards, completing opening and closing checklists, and supporting the training and coaching of new hires.

A successful candidate for this role is someone with at least one year of experience in the food and beverage industry, preferably in full-service or quick-service restaurant settings. They should demonstrate strong communication skills, problem-solving abilities, and a proven track record of diffusing challenging situations with guests and team members alike. Meeting security requirements, including passing a 10-year TSA background check, is essential due to the airport location.

Joining SSP America as a Shift Supervisor means becoming part of a company that values diversity and inclusion, promotes a positive work culture, and encourages professional growth. SSP America is an equal opportunity employer dedicated to fostering an environment where all employees feel valued, respected, and motivated. This role is ideal for individuals looking to advance their hospitality career in a dynamic, fast-paced airport setting, enjoying the benefits of a supportive team and comprehensive employee programs.