Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Employee Discounts
Opportunity for advancement
Training & development

Job Description

CG Hospitality Group, Inc. is a renowned company specializing in the restaurant and hospitality industry, committed to delivering exceptional dining experiences to its patrons. The company prides itself on maintaining high standards of quality control, hygiene, and customer service across all its establishment locations. With a focus on nurturing talent from within, CG Hospitality Group, Inc. implements a promote-from-within philosophy that fosters personal growth and career advancement opportunities for its employees. This company offers a supportive environment where team members can develop vital skills in a thriving, customer-oriented setting. Employment at CG Hospitality Group includes diverse shifts throughout the week, including weekdays and weekends, accommodating a dynamic and flexible work schedule for its staff.

The role of Shift Supervisor within CG Hospitality Group, Inc. is pivotal in ensuring a smooth operation and excellent guest service during each shift. Shift Supervisors are entrusted with leading the restaurant team by example, showcasing professionalism, and promoting a positive and upbeat atmosphere that enhances customer experiences. This role requires keen attention to timely completion of all assigned tasks while managing staff effectively to maintain operational standards. The Shift Supervisor acts as a liaison between management and team members, striving to uphold the company’s high standards in quality, health, safety, and uniform compliance. Additionally, this position involves some community engagement, such as organizing and promoting marketing activities and group events to boost the restaurant's visibility and community ties. Those who excel in this role will benefit from the company’s dedication to employee development, with access to training, development programs, and opportunities for career progression within the hospitality group. CG Hospitality Group also values fairness and inclusivity, considering qualified applicants with criminal histories under the California Fair Chance Act (AB 1008). This role is ideal for individuals who possess excellent interpersonal skills, a strong work ethic, and a passion for customer service in a fast-paced restaurant environment. While no specific salary details are mentioned, the employment type typically aligns with shift-based full-time or part-time positions within the restaurant sector.

Job Requirements

  • Good interpersonal skills including professionalism
  • Dedicated to increasing customer loyalty and sales
  • Able to read, write, and communicate effectively
  • Perform and understand simple mathematical calculations
  • Good planning, time management, and organizational skills
  • Desire for personal growth and learning
  • Commitment to the promote-from-within philosophy

Job Qualifications

  • Must have at least 1 year related or equivalent experience
  • High school diploma or equivalent
  • Computer skills a plus
  • Must have a good driving record
  • Valid drivers' license and automobile insurance
  • Must be able to work various shifts per week and be available weekdays and weekends

Job Duties

  • Provide excellent guest service
  • Execute operation and service standards
  • Work well within the restaurant team
  • Behave professionally
  • Assist with organizing marketing activities within the community
  • Maintain high standards of quality control, hygiene, health, and safety
  • Promote a positive and upbeat team spirit

Job Criteria

Experience

Mid Level (3-7 years)


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