Waffle House logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Maternity Leave
Employee assistance program
employee discount
Paid training
Stock ownership opportunities

Job Description

Waffle House is a renowned American restaurant chain known for its commitment to delivering an exceptional dining experience to its customers. Established over 65 years ago, Waffle House has built a strong reputation for its welcoming atmosphere, delicious food, and dedication to both customers and employees alike. As a company that proudly claims to be in the People Business rather than just the food business, Waffle House places a high value on fostering a supportive and rewarding work environment for its team members. This philosophy has contributed to its sustained growth and strong presence in the restaurant industry across the United States.

Waffle House is currently seeking enthusiastic and motivated individuals to join their team as Shift Supervisors. This role is vital in upholding the company’s signature service quality and ensuring a positive experience for every customer who walks through the doors. The position is full-time and offers competitive pay, with hourly wages up to $19.25, reflecting the importance of this supervisory role. Shift Supervisors at Waffle House have the unique opportunity to work in a dynamic, team-based environment where their leadership and interpersonal skills are highly valued.

As a Shift Supervisor, your responsibilities will extend far beyond managing orders and food preparation. You will be actively involved in guiding and coaching servers and cooks, fostering teamwork, and maintaining a clean and inviting restaurant environment. Being on your feet and actively participating in the day-to-day operations means this position is both hands-on and leadership-oriented. This balance ensures that Shift Supervisors know the ins and outs of restaurant operations, allowing them to effectively support their teams and contribute to the restaurant’s overall success.

Waffle House emphasizes flexibility and recognizes the importance of work-life balance. Therefore, while some weekend and holiday shifts are required due to the nature of the business, the employer offers flexible scheduling options. Benefits include paid time off, medical, dental, vision, and life insurance, paid maternity leave after two years, an employee assistance program, and opportunities for career growth, including advancement to management roles. Furthermore, Waffle House offers stock ownership opportunities for employees after just one year, reinforcing its commitment to employee investment and long-term career development.

This role is ideal for individuals who are 16 years or older and come with a positive attitude and desire to learn and grow within the company. While no prior experience is necessary, Shift Supervisors must be willing to step up as both leaders and team players. This role is integral in delivering the warm, friendly, and efficient service that Waffle House customers have come to expect, making it an exciting and rewarding career path for those passionate about people and hospitality.

Job Requirements

  • must be at least 16 years old
  • positive and friendly attitude
  • entry level position with no prior experience required
  • availability to work weekends and holidays
  • ability to stand and be on feet for extended periods
  • basic English proficiency preferred

Job Qualifications

  • high school diploma or equivalent preferred
  • leadership skills
  • ability to work in a fast-paced environment
  • positive and friendly attitude
  • effective communication skills
  • team player mindset

Job Duties

  • take orders and prepare food to order
  • ensure the restaurant is clean and inviting
  • coach and guide server and cook teams
  • promote a team environment
  • work weekends and holidays as required
  • provide leadership and support to team members

Job Criteria

Experience

Entry Level (1-2 years)


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