Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
career advancement
Job Description
Wayback Burgers is a rapidly growing restaurant chain dedicated to delivering quality food and exceptional guest experiences. Known for its classic American burger offerings, this establishment prides itself on not only providing great food but also building a strong team culture that fosters personal and professional growth. The company is committed to supporting its employees through various benefits, including health coverage, as it understands that a great team starts with great people. With a strong emphasis on teamwork, integrity, and excellent customer service, Wayback Burgers aims to maintain its reputation for quality while expanding its footprint in the competitive food service industry.
This job opening is for a Shift Supervisor, a pivotal role that supports the General Manager and helps oversee daily restaurant operations. The Shift Supervisor is responsible for ensuring that the restaurant adheres to company policies and brand standards while optimizing profitability by managing labor and operational costs effectively. This position requires hands-on leadership in hiring, training, and developing hourly team members to ensure a smooth and pleasant customer experience. The supervisor must maintain high food quality standards and availability while also handling administrative responsibilities such as preparing performance reviews and overseeing beverage purchasing. This role suits someone who thrives in a fast-paced environment, demonstrating flexibility, strong leadership, and outstanding communication skills. Shift Supervisors work under the direct supervision of the General Manager and play a crucial role in fostering a positive work culture that emphasizes fun, compassion, and growth. The role offers an exciting opportunity to build valuable skills that can help progress your career in the restaurant and hospitality industry, with health benefits included as part of the employment package.
This job opening is for a Shift Supervisor, a pivotal role that supports the General Manager and helps oversee daily restaurant operations. The Shift Supervisor is responsible for ensuring that the restaurant adheres to company policies and brand standards while optimizing profitability by managing labor and operational costs effectively. This position requires hands-on leadership in hiring, training, and developing hourly team members to ensure a smooth and pleasant customer experience. The supervisor must maintain high food quality standards and availability while also handling administrative responsibilities such as preparing performance reviews and overseeing beverage purchasing. This role suits someone who thrives in a fast-paced environment, demonstrating flexibility, strong leadership, and outstanding communication skills. Shift Supervisors work under the direct supervision of the General Manager and play a crucial role in fostering a positive work culture that emphasizes fun, compassion, and growth. The role offers an exciting opportunity to build valuable skills that can help progress your career in the restaurant and hospitality industry, with health benefits included as part of the employment package.
Job Requirements
- Must have open availability
- Must be 18 years of age
- Minimum 2 years full service restaurant experience
- Ability to accurately handle money and process credit card transactions
- Must be able to lift approximately 50 lbs
- Flexible to work in a fast-paced environment
- Strong leadership and communication skills
Job Qualifications
- 1-2 years related experience
- Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Performs a variety of tasks
- A certain degree of creativity and latitude is required
- Must be 18 years of age, with a minimum of 2 years full service restaurant experience
- Passion for the business and compassion for people
- Outstanding leadership and communication skills
- Ability to recruit, develop and motivate team members
- Flexibility
- Must be able to create fun in a fast-paced and stressful environment
- Must be able to lift approximately 50 lbs
- Typically works under general supervision and reports to a GM
Job Duties
- Ensure company policy and brand equity standards are followed
- Optimize profits by controlling food, beverage and labor costs
- Hiring, training and developing new hourly team members
- Increasing sales by ensuring guest satisfaction and prompt problem resolution
- Maintain an overall management style in accordance with our established best practices
- Provide leadership and direction to all team members to ensure efficient operation
- Ensure food quality and availability
- Prepare and present hourly team member reviews
- Oversee and supervise all beverage purchasing
- Complete all tasks assigned by General Manager on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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