
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.27 - $24.14
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, dedicated to crafting the world’s finest coffee and creating meaningful moments for every customer. Founded with a passion for quality and community, Starbucks has evolved into a beloved brand that not only serves exceptional beverages but also offers a welcoming environment where connections are fostered and moments are cherished. As a Coffeehouse chain with thousands of locations worldwide, the company is committed to providing an inclusive workplace, supporting employee growth, and delivering top-tier benefits to its partners. Starbucks emphasizes making each coffee experience special and personal, setting itself apart with unparalleled customer service, quality products, and a strong community presence. Employment types at Starbucks typically include full-time, part-time, and supervisory roles, with compensation commensurate with experience and location. Starbucks invests heavily in partner development, offering extensive benefits and opportunities for career advancement.
The role of Shift Supervisor at Starbucks is pivotal in maintaining the excellence and warmth that customers expect. As a Shift Supervisor, you lead by example, combining craft expertise with heartfelt service to create a welcoming atmosphere in your store. This role involves managing daily store operations, motivating and coaching team members, and ensuring consistently high standards in beverage preparation and food service. You act as a role model to your team, fostering a positive work environment and supporting the store's overall success. Shift Supervisors also help coordinate team tasks, oversee cash handling and safety protocols, and contribute to the continual training and development of baristas and other partners. This position requires a strong background in customer interaction, leadership skills, and a proactive approach to problem-solving. Starbucks offers Shift Supervisors a competitive salary, flexible work hours, and access to comprehensive benefits such as medical, dental, vision insurance, paid parental leave, and educational opportunities like full tuition coverage for an online bachelor’s degree through Arizona State University. You become part of a company that values your growth journey and invests in your professional and personal well-being while providing an inspiring, inclusive workplace dedicated to meaningful connections and excellent coffee experiences.
The role of Shift Supervisor at Starbucks is pivotal in maintaining the excellence and warmth that customers expect. As a Shift Supervisor, you lead by example, combining craft expertise with heartfelt service to create a welcoming atmosphere in your store. This role involves managing daily store operations, motivating and coaching team members, and ensuring consistently high standards in beverage preparation and food service. You act as a role model to your team, fostering a positive work environment and supporting the store's overall success. Shift Supervisors also help coordinate team tasks, oversee cash handling and safety protocols, and contribute to the continual training and development of baristas and other partners. This position requires a strong background in customer interaction, leadership skills, and a proactive approach to problem-solving. Starbucks offers Shift Supervisors a competitive salary, flexible work hours, and access to comprehensive benefits such as medical, dental, vision insurance, paid parental leave, and educational opportunities like full tuition coverage for an online bachelor’s degree through Arizona State University. You become part of a company that values your growth journey and invests in your professional and personal well-being while providing an inspiring, inclusive workplace dedicated to meaningful connections and excellent coffee experiences.
Job Requirements
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights, or holidays
- meet store operating policies and standards including quality control and cash handling, with or without reasonable accommodations
- six months of experience in customer-facing roles
- experience delegating tasks to or coordinating two or more employees
- ability to prepare customized food and beverages to customer specifications
Job Qualifications
- at least six months of experience interacting with and fulfilling customer requests
- proven ability to delegate tasks and coordinate activities of two or more employees
- effective oral communication skills
- strong interpersonal skills
- ability to work collaboratively within a team
- knowledge of the retail environment
- quick learning capability to adapt to changing store needs
Job Duties
- lead and direct store operations during shifts
- ensure quality preparation of food and beverages according to standard recipes
- coach and develop team members to enhance customer service and operational performance
- manage cash handling and enforce store safety and security protocols
- delegate tasks effectively to team members to optimize workflow
- monitor and maintain store environment to ensure a welcoming and clean setting
- handle customer inquiries and resolve issues promptly and professionally
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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