Shift Supervisor

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $23.50
clock

Work Schedule

Flexible
Fixed Shifts
diamond

Benefits

full benefits
Employee Meal
Opportunity for advancement
Set Schedules
flexible schedules
Hiring Immediately
$23.50 per hour

Job Description

SSP is a leading operator of food and beverage brands in travel locations including airports, train stations, and motorway service areas. With a strong presence inside Minneapolis Airport, SSP focuses on delivering exceptional dining experiences to travelers by combining quality, convenience, and service excellence. The company prides itself on fostering an environment where employees are valued, as well as offering opportunities for personal and professional growth. SSP embraces diversity and inclusion, maintaining a workplace culture that is respectful and supportive, with initiatives aimed at ensuring all employees feel engaged and motivated. This commitment to equality extends to the community, protecting human rights, preventing discrimination, and encouraging applications from a broad range of candidates regardless of background or identity. SSP is currently hiring Shift Supervisors to join their Minneapolis Airport restaurant teams, with immediate start dates, competitive compensation, and flexible scheduling options available to accommodate various lifestyles and preferences.

The role of Shift Supervisor at SSP inside Minneapolis Airport involves overseeing daily restaurant operations to ensure smooth service delivery aligned with company standards. Shift Supervisors act as the frontline leaders who greet guests warmly while managing shifts efficiently and according to SSP’s operational procedures. They are responsible for training new employees on protocols and best practices, ensuring consistency across shifts. This role also includes completing operational checklists for opening, ongoing, and closing tasks, which helps maintain a structured and organized workplace. Providing continual coaching and support to team members is a key aspect of the position, aimed at facilitating performance excellence and achieving business objectives. SSP values supervisors who handle challenging customer and team interactions tactfully, promoting a positive work atmosphere. The position offers a starting wage of $23.50 per hour, full employee benefits, opportunities for advancement within the company, and perks such as employee meals. Importantly, candidates must be able to pass a 10-year TSA background check to work within an airport environment, making security compliance an essential element of the role. Overall, working as a Shift Supervisor at SSP is ideal for individuals with experience in food and beverage sectors who seek a rewarding leadership position with the ability to impact guest experiences at a dynamic travel hub.

Job Requirements

  • Can pass a 10-year TSA background check
  • at least 18 years old
  • high school diploma or equivalent
  • minimum of 1 year of experience in the food & beverage industry
  • preferred experience in full service and/or quick service restaurants
  • excellent communication skills
  • proven conflict resolution skills

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year of experience in the food & beverage industry
  • experience in full service and/or quick service restaurants preferred
  • excellent written and verbal communication skills
  • proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports

Job Duties

  • Greet guests in a courteous and friendly manner
  • run shifts according to SSP standards and operating procedures
  • train new hires on operational standards and processes
  • complete opening, ongoing, and closing checklists as required
  • provide support, coaching and direction to team to deliver business goals
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef