Shift Supervisor

The Coffee Bean & Tea Leaf is a renowned specialty coffee and tea retailer that has been rooted in Southern California since 1963. Established as one of the world’s largest specialty coffee and tea companies, it has grown its presence globally with cafes and offices located in California, Singapore, and Malaysia. The Coffee Bean & Tea Leaf is widely recognized for its premium coffee and tea products, commitment to quality, and passion for delivering exceptional customer experiences. Over the years, the brand has built its reputation on a foundation of heritage, values, and a persistent enthusiasm for its craft that has endeared it to coffee and tea lovers worldwide.

The company takes pride in its creative and caring spirit, which fuels its team members and contributes to the brand’s global success. This spirit of passion is at the heart of everything they do, from sourcing sustainable products to engaging with their local communities. The Coffee Bean & Tea Leaf emphasizes its dedication to social responsibility, quality, and service excellence as key parts of its corporate identity.

The Shift Supervisor role at The Coffee Bean & Tea Leaf is a dynamic and engaging position suited for individuals who are passionate about coffee and tea and thrive in a fast-paced, guest-oriented environment. This is an hourly position with pay ranging from $22.00 to $24.50 per hour, depending on experience and local minimum wage regulations. Shift Supervisors are integral to the smooth daily operations of the store, overseeing team performance, leading by example, and making important decisions to ensure a superior guest experience.

As a Shift Supervisor, you will be the face of the brand during your shift, responsible for fostering a positive and motivating atmosphere for both guests and team members. The role involves not only managing operations but also coaching, training, and inspiring the store team to drive sales and improve service standards. You will be well-versed in product knowledge, including coffee and tea expertise, and able to share this passion and information with customers to enhance their experience.

The position also involves community engagement, where you act as an advocate to build store presence and deepen local connections. Safety is a top priority, and Shift Supervisors ensure a safe and healthy environment for employees and guests alike. Additionally, the role supports store maintenance tasks such as organizing stock, cleaning, and contributing innovative ideas to improve workflows and store success.

The Coffee Bean & Tea Leaf values core principles embodied by their team members: Friendliness, Respect, Ownership, Teamwork, and Honesty, collectively referred to as FROTH. Hiring focuses on individuals who demonstrate these qualities, ensuring alignment with the company culture and mission.

Working conditions for this role are varied and may include physical activities such as standing, walking, lifting up to 50 pounds occasionally, and exposure to environmental factors including temperature extremes and noise. These conditions are important considerations for candidates interested in the position.

The Coffee Bean & Tea Leaf is an Equal Employment Opportunity employer, committed to a diverse and inclusive workplace free from discrimination and harassment. The company complies with all applicable federal, state, and local laws and embraces policies that promote respect and dignity among employees. This inclusive culture further defines the welcoming and supportive work environment for all team members.