SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established restaurant and grocery market chain dedicated to delivering high-quality food service and customer satisfaction. Founded with a strong commitment to excellence, Braum's prides itself on creating a welcoming environment where employees can thrive and customers feel valued. As a leading company in the food service industry, Braum's offers a blend of retail and food service experiences, emphasizing quality products, exceptional service, and community connection. This combination makes Braum's a unique place to work, where employees not only contribute to the daily operations but also help shape the company's continued growth and success.

The Shift Supervisor role at Braum's is a vital management position responsible for leading the store crew and ensuring a seamless customer experience. The Shift Supervisor plays an essential role in executing the company’s brand strategy by promoting Braum's vision, mission, and values throughout their leadership actions. By fostering a positive team atmosphere and providing coaching to crew members, the Shift Supervisor helps drive sales, maintain food quality, and uphold safety and cleanliness standards. This supervisory position oversees the operations of the food service function, the grocery market, and fountain sales during their shift, ensuring that all aspects of the store run smoothly.

The role requires someone who is energetic, positive, and committed to building a strong team environment based on trust and integrity. The Shift Supervisor must be adaptable to various store conditions and responsive to the needs of both customers and employees. This role involves actively monitoring inventory and supply levels, kitchen equipment, safety standards, and cleanliness protocols to maintain operational excellence. Furthermore, the Shift Supervisor partners with the Assistant Manager to uphold store policies and procedures, ensuring compliance and enhancing overall store performance.

This position offers an hourly compensation range of $14.50 to $15.00, equating to an annual salary between $35,500 and $37,000. The work schedule varies based on a rotating three-week system, with an expected 45-hour workweek. Braum's values high standards of integrity, customer focus, and strong work ethic, making this an excellent opportunity for individuals seeking a rewarding career path with opportunities for advancement in the food service and retail sectors. The company also emphasizes training and personal development, supporting shift supervisors in developing their leadership skills and contributing to a positive workplace culture.

Job Requirements

  • Must be at least 21 years old
  • Minimum 1 year of relevant experience
  • High school diploma or G.E.D.
  • Ability to communicate effectively
  • Ability to provide leadership and coaching
  • Ability to work a rotating 3 week schedule with 45 hours per week
  • Pass a criminal background check and job-fit assessment
  • Adherence to store policies and procedures

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum 1 year of relevant experience
  • Strong customer focus
  • Demonstrated work ethic with high standards for integrity
  • Ability to train, develop and interact positively with team members
  • Effective communication skills with leadership
  • Ability to build a successful team by creating an environment of trust
  • Adaptability to customer and employee needs and store environment conditions
  • Organized, detailed and able to follow practices and procedures
  • Retail experience preferred

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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