SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established food service and retail company known for its commitment to high-quality products and exceptional customer service. Operating primarily as a combination of grocery market, ice cream shop, and fast-food restaurant, Braum's has cultivated a loyal customer base by delivering fresh, made-from-scratch products daily. With a strong emphasis on maintaining a family-friendly environment and promoting community involvement, Braum's stands out in the food service industry as a reputable employer that values its team members and provides opportunities for career growth and development. The company prides itself on its brand strategy which focuses on its core values of quality, customer satisfaction, and teamwork. Braum's operates multiple locations and is recognized for offering competitive compensation packages alongside comprehensive benefits to support its employees.

The Shift Supervisor position at Braum's is a critical management role designed to help execute the company’s brand strategy effectively while ensuring an excellent customer experience and maximizing sales. The role involves hands-on leadership, coaching, and mentoring of store crew members to foster a positive and productive working environment. Shift Supervisors are responsible for overseeing daily operations of the food service functions including the grocery market and fountain sales. They actively monitor inventory, kitchen equipment, and store cleanliness, ensuring that safety guidelines and company policies are strictly adhered to. This position reports directly to the Assistant Manager and requires working a rotating 3-week schedule, typically encompassing a 45-hour workweek with shifts from 5:30 am to 3:00 pm. The compensation offered ranges from $14.50 to $15.00 per hour, which translates to an annual salary of approximately $35,500 to $37,000.

Working as a Shift Supervisor at Braum's means becoming an integral part of a team that values integrity, hard work, and a commitment to customer-focused service. The leader in this role must maintain a positive and approachable demeanor while facilitating training and development opportunities for all team members. They help build a trusting and cooperative team environment that is adaptable to both customer and employee needs, as well as the dynamic conditions of the store environment. Effective communication with leadership and follow-through on discipline and goals are essential traits for success in this position. Candidates who are organized, detail-oriented, and experienced in retail or food service settings are highly encouraged to apply. A minimum of one year of experience, a high school diploma or GED, and being at least 21 years old are required qualifications.

Braum's offers its employees a comprehensive benefits package including medical, dental, and vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacation, and product discounts among other incentives. The company is committed to equal employment opportunities and expects applicants to undergo a criminal background check and job-fit assessment during the hiring process. This supervisory role is ideal for those who are energetic, positive, and ready to advance their careers within a growing company that values team members' contributions and professional growth.

Job Requirements

  • Minimum 1 year of retail or food service experience
  • High school diploma or GED
  • Must be at least 21 years old
  • Ability to communicate effectively with leadership team members
  • Ability to follow through on discipline and achieve goals
  • Availability to work morning shifts and rotating 3-week schedule

Job Qualifications

  • High school diploma or GED
  • Minimum 1 year of retail or food service experience
  • Strong leadership and team building skills
  • Excellent communication skills
  • Ability to adapt to changing store environment and customer needs
  • Positive approach to training and developing team members
  • Organized and detail oriented

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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