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Shift Manager OH

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

Employee Discount Program
Discounts on meals
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match

Job Description

Wendy's is a renowned American fast-food restaurant chain known for its fresh, high-quality menu offerings and a commitment to customer satisfaction. Founded in 1969, Wendy's has grown to become one of the leading quick-service restaurant brands worldwide. The company prides itself on fostering a family-oriented and supportive work environment, valuing diversity and teamwork among its employees. Wendy's focuses on delivering superior service, innovative menu options, and a memorable dining experience for its customers. As a brand, Wendy's is not only passionate about its food but also about nurturing its team members and providing ample opportunities for career growth and personal development within the organization.

The role of a Restaurant General Manager (RGM) at Wendy's is a critical leadership position within the restaurant management team. As the RGM, you will play a vital role in overseeing restaurant operations, ensuring that customer service exceeds expectations, and driving the team toward achieving sales and operational goals. This position is ideal for career-minded individuals who are motivated to excel in the fast-paced restaurant industry, have excellent interpersonal skills, and enjoy building and leading a cohesive team. The RGM is responsible for nurturing a positive work culture, promoting a "Customer First" attitude, and ensuring that all brand standards and procedures, especially those related to food safety, are strictly followed.

Wendy's offers a stable work environment with flexible schedules that support a healthy work-life balance. The company values its managers as role models who set the tone for a fun, inclusive, and family-friendly atmosphere in the restaurants. This role provides great incentives, comprehensive benefits, and significant opportunities for advancement. Many higher-level leaders within Wendy's have risen from the RGM position, making this career path a promising option for those who are dedicated and eager to grow.

The compensation for the Restaurant General Manager role is competitive, with an hourly pay range of $13.00 to $16.50. Benefits include personal time off, medical, dental, and vision plans, as well as short-term disability (STD), long-term disability (LTD), life insurance options, and a 401(k) plan with employer matching. Wendy's emphasizes pay transparency and compliance with all applicable laws, fostering fairness and equity in its compensation practices.

As an RGM, you will be supported in your career development with training and opportunities to acquire new skills that enable you to take on expanded roles within the company. The position requires problem-solving abilities, decision-making skills, and a commitment to leading and developing your team. Flexibility in work hours and availability to travel occasionally to other locations for training or meetings is essential. The role demands physical stamina, such as standing and moving for most of the shift, and comfort in using restaurant equipment.

Wendy's is an equal opportunity employer committed to creating an inclusive workplace. They provide reasonable accommodations for individuals with disabilities and ensure non-discriminatory hiring practices in regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. To be eligible for this role, candidates must be at least 18 years old, possess a high school diploma or GED, have reliable transportation, and be eligible to work in the country. Completion or willingness to obtain SERV Safe certification by the end of training is mandatory. Background checks are part of the hiring process to ensure safety and trustworthiness.

Joining Wendy's as a Restaurant General Manager means becoming part of a dedicated team focused on excellence, career growth, and fostering a positive impact on customers and employees alike. If you are passionate about leadership, customer service, and food safety, and you want to build a rewarding career with a leading fast-food brand, this role offers an excellent opportunity to grow and succeed.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Reliable transportation to travel occasionally
  • Ability to stand and move for entire shift
  • Willingness to obtain SERV Safe certification by end of training
  • Eligible to work in the country
  • Pass background investigation
  • Flexible work availability

Job Qualifications

  • High school diploma or GED
  • Strong leadership and interpersonal skills
  • Ability to train and grow team members
  • Knowledge of food safety standards
  • Experience in customer service or restaurant management preferred
  • Problem-solving and decision-making capabilities
  • Willingness to obtain SERV Safe certification by end of training

Job Duties

  • Support the management team to achieve employee, customer, sales, and operational goals
  • Create and maintain a customer-first attitude among the team
  • Lead, train, and develop restaurant staff
  • Ensure adherence to food safety and company procedures
  • Maintain restaurant cleanliness and service standards
  • Use restaurant equipment such as headset, register, and grill effectively
  • Manage scheduling and flexible hours to meet operational needs

Job Criteria

Experience

Mid Level (3-7 years)


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