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Shift Manager full time

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Enhanced Safety Measures
flexible scheduling
Health Insurance
401k
Paid Time Off
Bonus Pay
Free Meals during work
30% off family meals
free uniforms
world class training
Employee rewards
Archways to opportunity
Tuition Reimbursement
High School Completion Program
English Language Classes
College degree assistance
Free career advising

Job Description

McFamily is a renowned restaurant chain known for delivering exceptional customer experiences through quality food and friendly service. As part of the McFamily team, employees benefit from a supportive work environment that prioritizes safety, professional growth, and flexibility. McFamily restaurants operate with over 50 safety procedures to ensure the well-being of crew members, customers, and the community, making it a reliable and safe place to start or advance a career in the restaurant industry.

We are currently seeking enthusiastic, friendly, and dependable individuals to join us as Shift Managers. This role is ideal for those who want to take on leadership responsibilities within a fast-paced restaurant setting while supporting their team to deliver outstanding service. As a Shift Manager, you will oversee shifts weekly, ensuring customers receive fast, accurate, and friendly service during every visit. You will lead and motivate crew members and fellow managers to maintain the highest standards of quality, service, and cleanliness.

The Shift Manager role encompasses supervising food safety and cleanliness protocols to meet McFamily standards, effective communication with crew and other managers to prepare and run successful shifts, achieving performance targets, and ensuring departmental goals are met. Monitoring safety, security, inventory, and profitability during each shift is also a critical responsibility. You will be managing crew schedules and encouraging high performance, as well as providing exceptional customer service and quality food production.

Training new team members on essential job functions is a vital part of this role, helping to build a skilled and motivated team. At McFamily, we invest heavily in employee development, offering world-class training programs, flexible scheduling that fits your lifestyle, and a variety of educational assistance opportunities such as college tuition reimbursement, free high school completion programs, and English language classes. Our comprehensive career advising services empower employees to plan and reach their career goals with confidence.

Working with McFamily means more than just having a job - it means joining a community focused on growth, safety, and balance. Whether you are starting your career or seeking a new opportunity in management, McFamily provides the tools and support to help you succeed and feel valued every step of the way.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or retail preferred
  • Ability to lead and motivate a team
  • Effective communication skills
  • Strong organizational and multitasking abilities
  • Commitment to safety and cleanliness
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • Experience in a customer service or restaurant environment
  • Leadership skills and ability to manage teams effectively
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and hygiene practices
  • Problem-solving skills
  • Flexibility to work various shifts

Job Duties

  • Supervising food safety and cleanliness procedures to ensure standards are met
  • Communicating effectively with Crew and next Shift Managers
  • Achieving shift targets and departmental goals
  • Monitoring safety, security, inventory and profitability
  • Managing crew schedules and encouraging high performance
  • Providing exceptional customer service and quality food production
  • Training new team members on critical job functions

Job Criteria

Experience

Entry Level (1-2 years)


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