Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
The Venetian Resort located in Las Vegas, Nevada, is a premier luxury resort and casino renowned for its opulent accommodations, world-class dining, and exceptional entertainment experiences. The resort offers a dynamic and vibrant work environment where excellence in service and professionalism are paramount. It is committed to creating memorable experiences for guests by maintaining high standards across all departments and fostering a collaborative and inclusive team culture. Recognized as one of the leading destinations on the Las Vegas Strip, The Venetian Resort is dedicated to hospitality and providing guests with an extraordinary stay.
We are seeking a dedicated Beverage Shift Manager to join our esteemed team at The Venetian Resort. This is a crucial leadership role responsible for overseeing the daily operations of the beverage department, which spans a variety of venues including bars, lounges, theaters, and casino service areas throughout the resort. The Beverage Shift Manager plays a vital role in ensuring that every guest receives exceptional service while maintaining the highest operational and regulatory standards. The role requires strong management skills, a keen eye for detail, and the ability to lead and coach a diverse team. The successful candidate will implement company policies, uphold service excellence, and ensure compliance with all health, safety, and beverage regulations. This position requires hands-on supervision of multiple locations, effective problem-solving capabilities, and a proactive approach to enhancing team performance and guest satisfaction.
As a Beverage Shift Manager at The Venetian Resort, you will be the driving force behind the seamless operation of our beverage services. You will oversee team productivity, manage inventory and resources carefully, and coordinate with other departments such as Security, Gaming, and Facilities to ensure a unified guest experience. Your responsibilities include managing lounge reservations and banquet event orders, upholding beverage service standards, and maintaining a thorough knowledge of menu items and products. Flexibility is crucial due to the 24/7 nature of the operation, including working varied shifts, overnights, weekends, and holidays.
This position demands a professional demeanor, excellent interpersonal skills, and the ability to maintain focus under pressure while delivering top-tier customer service. The Venetian Resort values individuals who embody integrity and teamwork and who can contribute positively to the resort’s renowned hospitality culture. If you are passionate about the beverage industry and possess the leadership qualities to manage a busy, high-volume environment, this is a rewarding opportunity to advance your career with one of the most prestigious resorts in Las Vegas.
We are seeking a dedicated Beverage Shift Manager to join our esteemed team at The Venetian Resort. This is a crucial leadership role responsible for overseeing the daily operations of the beverage department, which spans a variety of venues including bars, lounges, theaters, and casino service areas throughout the resort. The Beverage Shift Manager plays a vital role in ensuring that every guest receives exceptional service while maintaining the highest operational and regulatory standards. The role requires strong management skills, a keen eye for detail, and the ability to lead and coach a diverse team. The successful candidate will implement company policies, uphold service excellence, and ensure compliance with all health, safety, and beverage regulations. This position requires hands-on supervision of multiple locations, effective problem-solving capabilities, and a proactive approach to enhancing team performance and guest satisfaction.
As a Beverage Shift Manager at The Venetian Resort, you will be the driving force behind the seamless operation of our beverage services. You will oversee team productivity, manage inventory and resources carefully, and coordinate with other departments such as Security, Gaming, and Facilities to ensure a unified guest experience. Your responsibilities include managing lounge reservations and banquet event orders, upholding beverage service standards, and maintaining a thorough knowledge of menu items and products. Flexibility is crucial due to the 24/7 nature of the operation, including working varied shifts, overnights, weekends, and holidays.
This position demands a professional demeanor, excellent interpersonal skills, and the ability to maintain focus under pressure while delivering top-tier customer service. The Venetian Resort values individuals who embody integrity and teamwork and who can contribute positively to the resort’s renowned hospitality culture. If you are passionate about the beverage industry and possess the leadership qualities to manage a busy, high-volume environment, this is a rewarding opportunity to advance your career with one of the most prestigious resorts in Las Vegas.
Job Requirements
- 21 years of age
- proof of authorization/eligibility to work in the United States
- high school diploma or equivalent
- ability to obtain and maintain health card, TAM card, Non Gaming card and any other certification or license as required by law or policy
- minimum 2 years of experience managing shifts in beverage department
- strong knowledge of drink recipes, mixology and bar operations
- knowledge of proper beverage service and sanitation
- fluency in English with bilingual Spanish preferred
- ability to compute basic math
- exceptional interpersonal skills to address guest needs
- proficiency in POS systems and basic computers
- ability to assist in setting up and breaking down bars
- strong communication skills with diverse teams
- flexible schedule including nights, weekends and holidays
- willingness to work extended hours
Job Qualifications
- 21 years of age
- proof of authorization/eligibility to work in the United States
- high school diploma or equivalent
- must be able to obtain and maintain health card, TAM card, Non Gaming card and any other certification or license as required by law or policy
- 2 years of experience managing shifts in beverage department
- strong knowledge of drink recipes, mixology and bar operations
- knowledge of proper beverage service and sanitation
- fluency in English both verbal and non-verbal and bilingual in Spanish preferred
- ability to compute basic mathematical calculations
- must possess interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
- proficiency in POS systems and basic computer applications (e.g. Microsoft Office)
- must be able to assist with the process of setting up and breaking down bars
- strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience
- must be flexible with schedule and be able to work varied shifts, including overnights, weekends and holidays
- willingness to work extended hours when needed
Job Duties
- Oversee the day-to-day operations throughout The Venetian Resort casino ensuring that all Team Members perform duties in accordance with department standards while delivering exceptional guest service
- Guides, executes, and upholds a service and management approach that provides direction to the team
- Supervise day-to-day beverage operations throughout casino bars, lounges, service wells, theater bars, and the gaming floor, including management of lounge reservations, banquet event orders, and related functions
- Ensure high levels of guest satisfaction by maintaining exceptional service standards and responding to guest issues in a professional and timely manner
- Monitors Team Member performance and coaches in the moment to ensure our department’s standards are being met
- Prioritize team productivity and ensure departmental objectives are consistently achieved, monitored, and reviewed for ongoing improvement
- Maintains a consistent presence in the bars and lounges to drive efficiency and ensure proper staffing
- Maintain complete knowledge of menu items, liquor brands, wines, and beers and non-alcoholic selections available
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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