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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.25 - $18.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Training Contests

Job Description

Arby's is a well-established and beloved fast-casual restaurant brand known primarily for its iconic Roast Beef sandwiches and famous Curly Fries. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant brand globally, boasting over 3,500 locations across nine countries. As a part of the Inspire Brands family headquartered in Atlanta, Georgia, Arby's combines the convenience and speed of quick-serve restaurants with the quality and personalized care that fast-casual dining offers. The company prides itself on celebrating the art of Meatcraft, offering customers high-quality proteins paired with innovative and crave-worthy sides like Curly Fries and Jamocha shakes. Arby's mission is to inspire smiles through delightful dining experiences, making every guest interaction a memorable one.

Embarking on a career with Arby's means joining a company that values its people and fosters a culture of growth, teamwork, and fun. Arby's not only serves great food but also provides remarkable career opportunities with an emphasis on employee development and well-being. With a range of benefits such as weekly pay, flexible schedules, paid time off, and comprehensive medical, dental, and vision plans, the company invests in its team members to ensure a supportive and rewarding work environment. Additional perks include tuition assistance, 401(k) retirement plans, family dining discounts, and unique programs like the Champions of Hope and Igniting Dreams Grant Program designed to recognize and reward employee contributions.

The Shift Manager role at Arby's is a critical leadership position responsible for the smooth day-to-day operation of the restaurant. Shift Managers support the broader management team by overseeing shifts, coordinating team members, and ensuring operational standards consistent with Arby's high-quality service and product offerings are met. They drive team performance, assist in training, and help maintain a positive workplace culture. Providing exceptional customer service is a cornerstone of this role, as Shift Managers play a key part in building customer loyalty and ensuring a welcoming environment.

This position is designed for individuals with at least six months of experience in restaurant or retail management who demonstrate a commitment to high customer service standards and leadership skills. Applicants must be at least 18 years old and eligible to work in the U.S. Arby's encourages diverse applicants from all backgrounds to apply, emphasizing their inclusive workplace where everyone has the opportunity to grow and succeed. The company’s ethos encourages employees to dream big, work hard, play fair, and have fun while making meaningful differences in their communities.

Joining Arby's as a Shift Manager offers the opportunity to be part of a dynamic team in a brand with a storied history and a bright future. Employees benefit from best-in-class training, ongoing learning opportunities, and advancement paths that help turn their ambitions into achievements. Whether you love the unique flavors Arby's offers or are passionate about hospitality and leadership, this role is an excellent fit for those who want a challenging yet rewarding career in the fast-casual restaurant industry. If you are ready to bring home the bacon and lead a motivated team with enthusiasm and professionalism, Arby's invites you to apply and grow with them.

Job Requirements

  • at least six months of restaurant or retail management experience
  • at least 18 years of age
  • eligible to work in the U.S.
  • ability to work flexible hours including weekends and holidays
  • high school diploma or equivalent
  • physical capability to perform restaurant duties

Job Qualifications

  • at least six months of restaurant or retail management experience
  • impressive examples of providing exceptional customer service
  • leadership and team management skills
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • problem-solving and decision-making abilities
  • knowledge of safety and sanitation standards

Job Duties

  • operate the restaurant on a day-to-day basis as a shift manager
  • support the management team to ensure every shift operates smoothly
  • help team members through performance and training initiatives
  • provide exceptional customer service to keep customers coming back
  • maintain high standards of food quality and cleanliness
  • manage shift schedules and staffing needs
  • enforce safety and operational policies

Job Criteria

Experience

Mid Level (3-7 years)


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