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The Wendy's Company logo

Shift Manager

Medford, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.90 - $25.05
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Equal opportunity employer

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and a welcoming work environment. As one of the largest and most respected quick-service restaurants in the world, Wendy's has built a reputation that is synonymous with fresh ingredients and a friendly dining experience. The company prides itself on fostering a diverse and inclusive culture where all employees, whether in leadership or entry-level positions, are valued as part of the Wendy's family. They invest in their team members by providing thorough training, career advancement opportunities, and a supportive environment that encourages growth and... Show More

Job Requirements

  • Willingness to stand and move for most of the shift
  • Ability to use restaurant equipment such as headsets, registers, and grills
  • Flexible work schedule availability
  • Reliable transportation to commute to home store and other locations as needed
  • Commitment to uphold brand standards and procedures
  • Ability to promote a culture of food safety
  • Dedication to teaching and growing the team

Job Qualifications

  • High school diploma or equivalent
  • Previous restaurant or retail management experience preferred
  • Strong leadership and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Commitment to food safety and sanitation standards
  • Proficiency with restaurant equipment
  • Passion for customer service and team development

Job Duties

  • Oversee daily restaurant operations during assigned shifts
  • Ensure adherence to Wendy's brand standards and food safety protocols
  • Lead and mentor team members to deliver excellent customer service
  • Manage use of restaurant equipment including registers, headsets, and grills
  • Maintain a clean, safe, and welcoming restaurant environment
  • Handle problem-solving and decision-making tasks effectively
  • Support career growth and training initiatives for staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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