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The Wendy's Company logo

Shift Manager

Woburn, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.90 - $25.05
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Career growth opportunities
Paid training

Job Description

Wendy's is one of the world's most iconic fast-food restaurant chains, renowned for its fresh, made-to-order meals, and dedication to customer satisfaction. Founded in 1969 by Dave Thomas, Wendy's has grown into a global brand recognized for its quality food, innovative menu offerings, and a welcoming dining environment. The company places a strong emphasis on community values and employee development, creating an inclusive atmosphere for both customers and team members. Wendy's operates thousands of restaurants across various countries, consistently delivering a unique blend of fast, friendly service with a focus on real food made from quality ingredients.

As a ... Show More

Job Requirements

  • Ability to stand and move for most or all of the shift
  • Use restaurant equipment such as headsets, registers, and grills
  • Follow all brand standards and guidelines
  • Reliable transportation to travel to store locations
  • Flexible work availability
  • Must be willing to learn and participate in training programs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant management or supervisory role preferred
  • Strong leadership and communication skills
  • Ability to problem solve and make decisions under pressure
  • Knowledge of food safety practices
  • Commitment to customer service excellence

Job Duties

  • Lead and manage restaurant operations during shifts
  • Provide excellent customer service and resolve issues promptly
  • Train, mentor, and develop team members
  • Ensure compliance with food safety and quality standards
  • Maintain a clean and safe work environment
  • Coordinate scheduling and labor management
  • Promote a positive and inclusive work culture

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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