
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.55 - $21.75
Work Schedule
Flexible
Benefits
Healthcare benefits
Paid Time Off
401(k) Plan
Employee assistance program
Career growth opportunities
Paid training
Equal opportunity employer
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh and quality food offerings. As one of the world's leading quick-service restaurants, Wendy's is dedicated to delivering a superior customer experience in a welcoming environment. Established with a commitment to serving real food made with fresh ingredients, Wendy's continues to innovate and expand, maintaining a strong presence across various regions and emphasizing community involvement, employee growth, and inclusivity. The company fosters a family-like atmosphere, emphasizing teamwork and mutual support, which reflects in the quality of service provided to its customers. Wendy's provides comprehensive benefits, career advancement opportunities, and training programs to develop its employees into effective leaders and team members who embody the brand's core values. This includes healthcare benefits for full-time employees, paid time off, 401(k) plans with employer match, and assistance programs accessible to all team members. The Shift Manager role at Wendy's is a critical leadership position within the restaurant, tasked with managing operations during shifts, ensuring customer satisfaction, supporting the team, and upholding safety and brand standards. This position offers an excellent opportunity for those passionate about leadership, problem-solving, and customer service to grow their careers within the fast-food industry. As a Shift Manager, you will be responsible for leading your team through daily restaurant operations, coaching and developing staff, solving problems as they arise, and promoting a positive work culture centered on food safety and customer engagement. You'll also be expected to be adaptable and flexible with scheduling, utilize restaurant equipment efficiently, and maintain a proud and clean work environment. The role comes with a competitive pay range between $15.55 to $21.75 per hour, reflecting the level of responsibility and expertise required. Wendy's values inclusion and diversity, welcoming applicants of all backgrounds, and providing reasonable accommodations to support individuals with disabilities. By joining Wendy's, you become part of a dynamic team eager to support your career ambitions while maintaining a focus on real food and real people. This position is ideal for candidates who enjoy leading teams, engaging with customers, and contributing to a positive restaurant atmosphere that supports growth and job satisfaction.
Job Requirements
- Willingness to stand and move for most of the shift
- Ability to use restaurant equipment including register, grill, and headset
- Ability to follow brand standards for food preparation and service
- Reliable transportation for travel to home store and occasional other locations
- Flexibility in work schedule
- Commitment to promoting food safety procedures
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in a fast-food or restaurant supervisory role preferred
- Strong leadership and communication skills
- Ability to work flexible hours including nights and weekends
- Commitment to customer service excellence
- Basic knowledge of food safety and hygiene standards
Job Duties
- Lead a team during shifts to ensure smooth restaurant operations
- Solve problems and make decisions to enhance customer experience
- Coach and develop team members to foster growth and productivity
- Ensure compliance with food safety procedures and brand standards
- Maintain a clean and welcoming restaurant environment
- Use restaurant equipment such as registers, grills, and headsets
- Adapt to flexible work schedules and assist with staff training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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