Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.90 - $22.05
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order square-shaped burgers and warm, inviting atmosphere. Founded in 1969, Wendy's has established itself as a leader in the quick-service restaurant industry by focusing on quality ingredients, excellent customer service, and a commitment to community involvement. As part of the Wendy's family, employees embrace a culture of teamwork, respect, and continuous growth, ensuring a rewarding work environment for individuals at all levels of their careers. Wendy's operates thousands of locations worldwide, all dedicated to delivering a consistent and exceptional dining experience for their customers.

This particular opportunity is for the role of a Shift Manager, a key leadership position within Wendy's restaurants. The Shift Manager plays a vital part in overseeing daily operations during their shift, ensuring that all procedures align with Wendy's standards of quality, food safety, and customer satisfaction. This role is designed for individuals who enjoy problem-solving, customer interaction, decision-making, and team leadership. A full-time position, the Shift Manager role offers a competitive pay range of $17.90 to $22.05 per hour.

As a Shift Manager at Wendy's, you will not only manage the day-to-day activities but also foster a positive work environment by supporting and growing your team members. You are expected to champion proper procedures and food safety protocols while maintaining a clean and welcoming restaurant environment. Wendy's invests in its leaders by providing paid training, enabling you to learn the best leadership practices and the unique Wendy's way of doing things. Additionally, full-time Shift Managers receive healthcare benefits, paid time off, and access to a 401(k) retirement plan with employer matching, as well as employee assistance programs available to all employees.

Wendy's encourages career growth and offers opportunities to advance within the company, whether within restaurant operations or in other areas of the organization. Flexibility in work hours is essential, as is the ability to use restaurant equipment such as headsets, registers, and grills. The role requires reliable transportation to your home location and occasionally to other nearby restaurants or offices for training sessions and special tasks. At Wendy's, diversity and inclusion are core values; the company welcomes applicants of all ages, races, religions, nationalities, genders, and members of the LGBTQ+ community, providing reasonable accommodations to ensure everyone can perform their job duties effectively.

In summary, joining Wendy's as a Shift Manager means becoming part of a supportive family committed to excellence in fast food service. You will have access to robust benefits, ongoing training, career advancement possibilities, and the satisfaction of working for a brand that values real food and real people. If you thrive in a fast-paced environment and are passionate about leadership and customer service, this role at Wendy's offers an exciting and rewarding career path.

Job Requirements

  • must be willing and able to stand and move for most of the shift
  • ability to use restaurant equipment such as headsets, registers, and grills
  • flexible work availability
  • reliable transportation to commute to work and other locations as needed
  • willingness to follow company policies and procedures
  • commitment to fostering a positive work environment
  • ability to perform duties in compliance with health and safety guidelines

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or food service
  • leadership or supervisory experience preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours
  • commitment to food safety and quality
  • problem-solving skills

Job Duties

  • oversee daily restaurant operations during shifts
  • ensure adherence to food safety and quality standards
  • problem-solve customer and team issues
  • lead, train, and motivate team members
  • maintain a clean and orderly environment
  • use restaurant equipment effectively
  • ensure compliance with brand standards and guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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