Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $18.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Paid training

Job Description

Pizza Ranch Inc., founded in 1981 in Hull, Iowa, is a well-established fast-casual restaurant brand specializing in signature pizzas, The Country's Best Chicken, fresh salads, desserts, and convenient delivery and take-out services. Over the years, Pizza Ranch has grown from a single location to more than 220 restaurant locations spanning 15 states. Many of these locations feature the innovative FunZone Arcades, an in-restaurant entertainment experience with the latest games and prize redemptions, launched in 2006 to enhance the dining experience. Pizza Ranch prides itself on blending great food with family-friendly entertainment, making it a favorite destination for guests seeking both quality and fun.

The company's vision is "To glorify God by positively impacting the world," and its mission is to "give every guest a legendary experience." This vision and mission are deeply integrated into daily operations, business strategies, and community involvement. Pizza Ranch views each restaurant not just as a business, but as a ministry opportunity where team members and guests alike feel valued and respected. The company promotes a culture of hospitality, leadership, and service, focusing on creating unforgettable experiences for guests and meaningful contributions to the communities they serve.

At Pizza Ranch, there is a strong emphasis on leadership development, teamwork, and delivering exceptional guest service. The role of Shift Manager is crucial to ensuring the restaurant runs smoothly each day. As a Shift Manager, you will play a key role in leading the team by example, fostering a positive and productive work environment. You will be trained extensively in both front and back of house operations, equipping you to handle everything from food quality control to staff training and guest satisfaction.

Shift Managers are expected to maintain high standards for food preparation, cleanliness, and buffet presentation. A significant part of your job will be coaching and mentoring team members to improve skills and performance, thereby building a culture of excellence. Managing inventory, controlling costs, and reducing waste are also important responsibilities. This role offers an opportunity to make a tangible impact on employee development, guest experience, and overall restaurant success.

Moreover, working at Pizza Ranch offers a sense of purpose beyond the typical restaurant job. The company values genuine care and compassion, encouraging team members to positively influence guests and colleagues alike. If you are passionate about hospitality, enjoy working in a fast-paced setting, and want to be part of a growing company with a heart for service and fun, this Shift Manager role could be a perfect fit. Please note that this position is with a Pizza Ranch franchisee, independent business owners who operate individual locations and set their own wage and benefits packages, which may vary by location.

Job Requirements

  • High school diploma or GED
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift
  • Exceptional organizational, communication, and guest service skills
  • Strong people skills
  • Completed the Certified Trainer program on Pizza Ranch University

Job Qualifications

  • High school diploma or GED
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift
  • Exceptional organizational, communication, and guest service skills
  • Strong people skills
  • Completed the Certified Trainer program on Pizza Ranch University

Job Duties

  • Assist in the training of new team members as well as the continuous training of existing staff
  • Assist with answering questions about standards and operations from team members
  • Assist to ensure high-quality food standards are met
  • Assist to ensure full, fresh, and clean buffets are maintained
  • Provide legendary guest service and lead staff to do the same
  • Assist in maintaining inventory of all needed supplies
  • Follow and verify that checklists are utilized for each shift
  • Assist the management team to cut waste, decrease costs and improve profits

Job Criteria

Experience

Mid Level (3-7 years)


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