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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $18.75
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Work Schedule

Flexible
Day Shifts
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Benefits

flexible schedule
Employee Discounts
team environment
Career development opportunities
training programs
employee recognition programs

Job Description

Pizza Ranch Inc., established in 1981 in Hull, Iowa, is a well-known fast-casual restaurant chain with over 220 locations across 15 states. Specializing in signature pizzas and The Country's Best Chicken, Pizza Ranch offers a variety of fresh salads, delicious desserts, and convenient delivery and take-out options that cater to a diverse clientele. In 2006, the company enhanced its dining experience by introducing FunZone Arcades, a unique in-restaurant entertainment featuring the latest games and prize redemption opportunities. This addition has become a hallmark of many locations, combining great food with family-friendly fun and creating an inviting environment for guests of all ages.

Pizza Ranch is dedicated to its vision of "To glorify God by positively impacting the world" and upholds a mission "To give every guest a legendary experience." This mission is deeply ingrained in their culture and business practices. Each Pizza Ranch location is viewed as a business ministry opportunity where hospitality, exceptional food, and family entertainment come together to create unforgettable experiences. The company places strong emphasis on positive leadership and community involvement, aiming to leave a lasting impact on guests, team members, and the communities they serve.

This commitment to exceptional service and quality extends to their team members, who are critical to the success and reputation of the brand. The role of Shift Manager at Pizza Ranch is a leadership position key to maintaining high standards of operation and positive team dynamics. As a Shift Manager, you will act as a role model and mentor to staff, encouraging teamwork, high performance, and continuous learning during each shift. You will become highly skilled in both front-of-house and back-of-house procedures and be responsible for upholding food quality, cleanliness, and overall guest satisfaction. Your leadership will help create a culture of excellence and ensure that every guest receives legendary service.

The position demands a blend of operational expertise and interpersonal skills, making it ideal for someone who thrives in a fast-paced environment and finds motivation in helping others succeed. You will be charged with training new team members, assisting with ongoing staff development, and supporting management efforts to optimize inventory, reduce waste, and improve profitability. Your influence will extend beyond daily operations to shaping a positive work environment that celebrates dedication, teamwork, and stellar guest experiences.

Working at Pizza Ranch also means being part of a franchisee operation, which means your direct employer is a local franchise owner rather than Pizza Ranch Corp. This allows for some flexibility in wages and benefits, which may vary based on the specific franchise. However, the core values and support from the Pizza Ranch brand create a consistent and nurturing place to work where your contributions can make a meaningful difference. If you are enthusiastic, guest-focused, and eager to contribute to a team environment that values service and quality, the Shift Manager role at Pizza Ranch offers an excellent opportunity to build your leadership skills and impact your community positively.

Job Requirements

  • High school diploma or GED
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift
  • Exceptional organizational, communication, and guest service skills
  • Strong people skills
  • Completed the Certified Trainer program on Pizza Ranch University

Job Qualifications

  • High school diploma or GED
  • Proven ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift
  • Exceptional organizational, communication, and guest service skills
  • Strong people skills
  • Completed the Certified Trainer program on Pizza Ranch University

Job Duties

  • Assist in the training of new team members as well as the continuous training of existing staff
  • Assist with answering questions about standards and operations from team members
  • Assist to ensure high-quality food standards are met
  • Assist to ensure full, fresh, and clean buffets are maintained
  • Provide legendary guest service and lead staff to do the same
  • Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
  • Follow and verify that checklists are utilized for each shift
  • Assist the management team to cut waste, decrease costs and improve profits

Job Criteria

Experience

Mid Level (3-7 years)


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