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Shift Manager

Job Overview

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Employment Type

Hourly
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Benefits

Training
benefits
Career advancement opportunities

Job Description

Our Tim Horton's franchise is a proud member of a globally recognized and beloved brand known for its commitment to quality coffee, fresh baked goods, and exceptional customer service. Tim Horton's has established itself as a neighborhood staple and a go-to destination for guests seeking a welcoming environment, delicious food, and prompt service. This particular franchise continues that tradition, offering guests a warm and inviting atmosphere where they feel valued and treated like family. With a strong focus on teamwork, respect, and community involvement, our franchise is dedicated to upholding the high standards that Tim Horton's is known for worldwide.Show More

Job Requirements

  • Ability to supervise, train and motivate team members
  • Ability to work in a fast-paced environment
  • Good written, verbal and math and interpersonal skills
  • Reliable transportation
  • Minimum 18 years of age

Job Qualifications

  • Ability to supervise, train and motivate team members
  • Ability to work in a fast-paced environment
  • Good written, verbal and math and interpersonal skills
  • Reliable transportation
  • Minimum 18 years of age

Job Duties

  • Supervises, trains, motivates and leads employees to maintain enthusiastic customer service
  • Ensure orders are taken in a prompt, accurate and courteous manner
  • Resolves customer complaints
  • Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages
  • Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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