Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive base pay
Tips
bonus incentives
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with matching
Employee assistance program
employee relief fund
paid meals during shifts
Job Description
Five Guys is a renowned fast-casual restaurant chain specializing in high-quality burgers and fries served in a clean and welcoming environment. Founded on principles of exceptional customer service, Five Guys has rapidly grown into a beloved brand recognized for its commitment to freshness, quality, and a customer-first attitude. Operating in multiple locations across North America, the company is dedicated to maintaining a friendly and energetic atmosphere where food safety and quality are paramount. Each restaurant operates with well-trained staff who thrive in a fast-paced, team-oriented environment to deliver an outstanding dining experience.
The position available is for a Shift Manager at Five Guys. This role is pivotal in maintaining excellence during the General Manager's absence by overseeing the daily operations of the restaurant. Shift Managers are trained comprehensively to perform all duties typically handled by Crew Members and Shift Leaders, thereby ensuring smooth and efficient functioning of the restaurant. Responsibilities include managing product preparation and delivery, overseeing customer relations, maintaining restaurant cleanliness, managing the team, controlling inventory, and executing any additional tasks as required. The role offers a competitive pay rate of $18.00 per hour plus tips and bonus incentives, reflecting the company’s dedication to rewarding hard work and commitment.
Working as a Shift Manager at Five Guys means engaging in a real work-life balance, as most locations operate between 11:00 am and 10:00 pm with no drive-thrus, providing a more predictable schedule. The company provides a comprehensive and customizable benefits package including medical, dental, vision, and pet insurance, alongside a 401(k) retirement savings plan with matching contributions based on eligibility. Additional employee support is offered through an Employee Assistance Program and an Employee Relief Fund funded by both owners and employees. With significant expansion plans on the horizon, including the opening of more than 1,000 new locations across North America, Five Guys emphasizes career growth and internal promotion opportunities, making this an ideal role for ambitious individuals looking to advance within the company.
The work environment at Five Guys is fast-paced and high-energy with a strong focus on fresh ingredients and maintaining the highest quality standards in food preparation. The culture is fun and supportive, valuing serious attention to food safety and quality but encouraging a relaxed and enjoyable workplace spirit. Employees can expect competitive base pay with excellent bonus potential, free meals during shifts, and access to quality benefits like 401(k), medical, dental, and vision insurance, subject to eligibility. Additionally, the company runs a Secret Shopper bonus program that allows all team members working during evaluated shifts to earn additional bonuses based on customer feedback. This multi-faceted role requires not only operational skills but also a passion for creating an excellent workplace atmosphere, delivering exceptional customer service, and leading by example in alignment with Five Guys' core convictions of remaining humble, exceeding expectations, always doing the right thing, and leading by example.
The position available is for a Shift Manager at Five Guys. This role is pivotal in maintaining excellence during the General Manager's absence by overseeing the daily operations of the restaurant. Shift Managers are trained comprehensively to perform all duties typically handled by Crew Members and Shift Leaders, thereby ensuring smooth and efficient functioning of the restaurant. Responsibilities include managing product preparation and delivery, overseeing customer relations, maintaining restaurant cleanliness, managing the team, controlling inventory, and executing any additional tasks as required. The role offers a competitive pay rate of $18.00 per hour plus tips and bonus incentives, reflecting the company’s dedication to rewarding hard work and commitment.
Working as a Shift Manager at Five Guys means engaging in a real work-life balance, as most locations operate between 11:00 am and 10:00 pm with no drive-thrus, providing a more predictable schedule. The company provides a comprehensive and customizable benefits package including medical, dental, vision, and pet insurance, alongside a 401(k) retirement savings plan with matching contributions based on eligibility. Additional employee support is offered through an Employee Assistance Program and an Employee Relief Fund funded by both owners and employees. With significant expansion plans on the horizon, including the opening of more than 1,000 new locations across North America, Five Guys emphasizes career growth and internal promotion opportunities, making this an ideal role for ambitious individuals looking to advance within the company.
The work environment at Five Guys is fast-paced and high-energy with a strong focus on fresh ingredients and maintaining the highest quality standards in food preparation. The culture is fun and supportive, valuing serious attention to food safety and quality but encouraging a relaxed and enjoyable workplace spirit. Employees can expect competitive base pay with excellent bonus potential, free meals during shifts, and access to quality benefits like 401(k), medical, dental, and vision insurance, subject to eligibility. Additionally, the company runs a Secret Shopper bonus program that allows all team members working during evaluated shifts to earn additional bonuses based on customer feedback. This multi-faceted role requires not only operational skills but also a passion for creating an excellent workplace atmosphere, delivering exceptional customer service, and leading by example in alignment with Five Guys' core convictions of remaining humble, exceeding expectations, always doing the right thing, and leading by example.
Job Requirements
- high school diploma or equivalent
- prior supervisory experience in food service or retail preferred
- ability to work flexible hours within restaurant operating times
- strong leadership capabilities
- dependable and punctual
- excellent customer service skills
- ability to uphold company standards
- willingness to work in a fast-paced environment
Job Qualifications
- 1-2 years of supervisory experience in food service or retail preferred
- strong leadership and team motivation skills
- excellent customer service orientation
- ability to manage multiple operational duties simultaneously
- good communication and interpersonal skills
- high energy and positive attitude
- commitment to company values and standards
Job Duties
- perform all duties of crew members and shift leaders as needed
- direct daily restaurant operations in the general manager's absence
- ensure compliance with company standards in product preparation and delivery
- maintain excellent customer relations
- oversee restaurant cleanliness and maintenance
- manage inventory and team performance
- implement additional tasks as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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