Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Bonuses
Training and Development
career growth
recognition programs

Job Description

Checkers & Rally's is a leading fast-food restaurant chain known for its commitment to delivering high-quality service and delicious food to its customers. Established with a focus on convenience, excellent guest experiences, and operational efficiency, Checkers & Rally's operates numerous franchise locations dedicated to providing quick and friendly service. The company prides itself on a vibrant work environment that fosters growth and development, making it an attractive place for professionals in the food service industry seeking dynamic and rewarding careers. With a strong emphasis on core values such as integrity, service, excellence, and courage to be bold and grow, Checkers & Rally's continues to be a prominent figure in the Quick Service Restaurant (QSR) sector.

The role of Shift Manager at Checkers & Rally's is a crucial leadership position that supports the General Manager in managing shift operations effectively to build sales and profits while ensuring high standards of guest satisfaction and team engagement. This position involves managing the restaurant during shifts by executing company policies and procedures, delivering excellent guest and team service, and actively supporting a safe, clean, and fun environment. Shift Managers play a vital role in training and mentoring team members, resolving complaints, and escalating important concerns to ensure smooth operations. This role demands a high-energy individual capable of thriving in a fast-paced, dynamic environment who is committed to the brand’s mission of being the first choice for guests and employees. The employment type is typically full-time with a flexible schedule to accommodate extended hours, reflecting the nature of restaurant operations. Salary details may vary by location and experience but are competitive within the QSR industry. This position offers opportunities for personal and career growth, comprehensive medical and dental benefits, bonus programs, and other rewards. Overall, the Shift Manager at Checkers & Rally’s plays a pivotal role in driving operational excellence and sustaining the company culture that prioritizes quality service and employee development.

Job Requirements

  • 1-2 years restaurant management experience, preferably in quick service restaurants
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with fast-paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • 1-2 years restaurant management experience, preferably in quick service restaurants
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with fast-paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the general manager
  • ensuring policy and procedures are being followed on shifts
  • training team members on company operations, policies and procedures and guest service
  • identifying and responding to complaints and policy and procedures violations
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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