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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee possesses a license to use McDonald’s logos and food products, meaning they operate the restaurant while strictly adhering to McDonald’s high standards for quality and service. However, it is essential to understand that this franchisee is a completely separate company and employer from McDonald’s USA. Employment matters such as hiring, firing, staffing, discipline, supervision, and scheduling are managed exclusively by the franchisee. McDonald’s USA has no involvement in these employment-related decisions and will not receive a copy of any applications or... Show More

Job Requirements

  • must be 18 years or older
  • ability to lead shifts daily
  • knowledge of food safety
  • effective communication skills
  • ability to manage inventory and scheduling
  • experience with training employees
  • ability to ensure safety and security protocols are followed

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player attitude
  • flexible schedule
  • passion for fast-paced work environment
  • excellent communication skills
  • ability to motivate and lead teams

Job Duties

  • lead shifts each week ensuring fast, accurate, friendly customer service
  • plan and monitor shift performance
  • take action to meet McDonald’s standards
  • monitor safety, security, and profitability
  • communicate with next Shift Manager for smooth shift transitions
  • manage food safety and internal communication
  • handle inventory management, cleanliness, and maintenance
  • manage crew and quality food production
  • provide exceptional customer service
  • schedule and train employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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