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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $22.00 - $27.42
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
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Benefits

competitive pay
Employee Discounts
Free Meals
Paid sick leave
Paid Time Off
Tuition Reimbursement
Training and advancement opportunities
Weekly direct deposit
401k plan
medical benefits
Dental benefits
vision benefits

Job Description

McDonald's is one of the world's leading fast-food restaurant chains, known globally for its delicious menu, quick service, and commitment to customer satisfaction. Founded in 1940, McDonald's has grown exponentially and operates thousands of restaurants worldwide, including in California. The company is dedicated to creating an inclusive, supportive work environment where employees are valued and empowered to grow both personally and professionally. McDonald's emphasizes flexibility, making it an ideal employer for individuals seeking work that fits their lifestyle, coupled with competitive pay and numerous benefits.

This Shift Manager role at McDonald's of California offers an exciting opportunity to be a pivotal part of the restaurant's daily operations. The position combines leadership responsibilities with hands-on experience in ensuring the highest standards of service, food quality, safety, and cleanliness. As a Shift Manager, you will be instrumental in leading a team, managing schedules, and inspiring crew members and managers alike to deliver an outstanding guest experience. With competitive pay ranging from $22.00 to $27.42 per hour plus cash incentives, this role not only offers financial rewards but also benefits such as employee discounts, paid time off, tuition reimbursement, and comprehensive medical and retirement plans.

In this essential role, you will take charge of overseeing crew schedules to ensure smooth operational flow and optimal staffing. You will provide encouragement and leadership, fostering an environment of empowerment and teamwork. Maintaining rigorous food safety and cleanliness standards is a critical responsibility, as is taking proactive steps towards safety, security, inventory control, and profitability. You will also champion continuous learning by cultivating training and educational growth opportunities within your team. By setting high performance expectations and driving results, you will contribute significantly to the success and reputation of the restaurant.

Moreover, McDonald's commitment to diversity, equity, and inclusion is reflected in its hiring practices and the work culture it nurtures. This role respects and values all employees regardless of background, ensuring equal opportunities and reasonable accommodations when needed. As a Shift Manager, you will also uphold these principles, contributing to a workplace that is welcoming and respectful to all. If you are passionate about customer service, capable of making quick decisions in a fast-paced environment, and eager to develop your leadership skills, this Shift Manager position at McDonald's offers a rewarding career pathway with ample opportunities for advancement.

Job Requirements

  • Passion for helping and serving others
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

Job Qualifications

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

Job Duties

  • Lead the experience by handling and overseeing crew schedules
  • Inspire and empower crew and managers to provide an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
  • Take measures around safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continued learning within the restaurant
  • Drive and expect a high level of performance from the team

Job Criteria

Experience

Mid Level (3-7 years)


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