Wendy's logo

Shift Manager

Chattanooga, TN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Flexible work week
vacation
Paid Time Off
Medical
Dental
Vision
voluntary life insurance
Training and Development
career advancement

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality hamburgers and exceptional customer service. Established as the third-largest quick service hamburger chain in the world, Wendy's operates over 5,000 restaurants across the United States, Canada, and various other countries and territories. As a key player in the fast-food industry, Wendy's is committed to serving fresh, high-quality food in a friendly and efficient manner. The company prides itself on fostering a fun and family-oriented atmosphere both for its customers and team members. With a strong emphasis on teamwork, leadership, and customer satisfaction, Wendy's provides numerous opportunities for employees to grow and succeed within its expanding network of restaurants.

The Shift Supervisor role at Wendy's is an exciting leadership opportunity for highly motivated individuals passionate about the fast-food business. The position involves managing daily restaurant operations, leading a team of crew members, and ensuring that customers receive fast and friendly service. As a Shift Supervisor, you will play a crucial role in driving restaurant performance, increasing profits, and maintaining high standards of quality and service. This role requires effective interpersonal skills, the ability to build a cohesive team, and a commitment to creating a warm and welcoming environment for both employees and customers.

Shift Supervisors are expected to inspire and motivate their team to deliver exceptional service while maintaining operational efficiency. Working in a dynamic and fast-paced environment, supervisors must be adaptable and ready to handle various challenges that arise during a shift. The position requires the physical capability to perform on-site duties, including standing for long periods, bending, kneeling, lifting up to 25-30 pounds, and using headsets for communication purposes. Shift Supervisors must be willing to work different shifts throughout the week and may need to transfer between restaurant locations based on business needs.

Wendy's offers competitive compensation and a range of benefits to support the health, well-being, and professional growth of their employees. The company emphasizes training and development, offering employees the opportunity to advance their careers within the organization. Benefits include flexible work options such as full-time or part-time schedules, paid vacation and time off, medical, dental, and vision insurance, voluntary life insurance, and more. Wendy's values individuals who are passionate about customer service, possess leadership potential, and are eager to succeed in the fast-food industry.

Job Requirements

  • Minimum age 18+ years old
  • authorized to work in the United States
  • ability to work various shifts per week
  • ability to bend, kneel, lift up to 25-30 pounds
  • ability to stand for long periods without a break
  • willingness to transfer to different locations as business needs dictate

Job Qualifications

  • Prior restaurant experience preferred
  • excellent interpersonal and leadership skills
  • ability to work in a fast-paced environment
  • strong communication skills
  • team-building capabilities
  • commitment to customer satisfaction
  • high school diploma or equivalent

Job Duties

  • Inspire crew members to always do their best
  • ensure guests enjoy an outstanding customer experience
  • get great results while creating a warm, welcoming place for both employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere
  • manage restaurant operations during shifts
  • maintain high standards of food quality and safety

Job Criteria

Experience

Mid Level (3-7 years)


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