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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant that operates under the McDonald's brand but is owned and operated by an independent franchisee rather than McDonald's USA. The franchisee holds a license to use McDonald's logos and food products, maintaining the well-known standards and offerings associated with McDonald's, but functions as a separate legal entity. Employment decisions, staffing, scheduling, and all personnel administration at this restaurant are managed exclusively by the franchisee, and McDonald's USA is not involved in any employment processes or decisions for this location.

This position is for a Shift Manager role at a McDonald's restaurant under this independent franchisee management. This role offers a career path with many opportunities for growth and advancement within the restaurant industry. The job fosters a work environment that allows employees to be themselves while building skills, pursuing education, and choosing work hours that fit their lifestyle. Shift Managers take pride in leading their teams to deliver speedy, accurate, friendly service every day, upholding McDonald's high standards of quality, service, and cleanliness. The role is fast-paced and dynamic, providing challenges and opportunities to develop leadership skills, manage daily operations, and contribute to the success and profitability of the restaurant.

As a Shift Manager, you will be responsible for overseeing shifts, guiding crew members and fellow managers, and ensuring that every customer experiences excellent service with fresh, quality food. Key responsibilities include planning and monitoring shift performance, managing safety and security, controlling inventory, ensuring operational cleanliness and maintenance, and fulfilling scheduling and training duties. Shift Managers also play a critical role in internal communication and help maintain compliance with food safety standards. This role demands strong leadership and the ability to motivate teams in a high-energy environment.

The position requires previous leadership experience, preferably in a restaurant, retail, or hospitality setting, and the ability to work in a fast-paced, customer-focused environment. The candidate should be at least 18 years old to qualify. The restaurant fosters a positive team atmosphere, encourages personal and professional development, and provides various benefits that support education, health, and work-life balance.

Beyond competitive pay, this role includes benefits such as paid vacation, paid holidays, sabbaticals, medical, dental, and vision coverage, flexible spending accounts, disability and life insurance options, paid leaves of absence, employee resource connections, adoption assistance, and donation matching programs. This creates a supportive workplace that values the wellbeing and growth of its employees.

If you are looking for a role that offers a chance to grow your career in a globally recognized brand environment supported by local franchise ownership, this Shift Manager position at McDonald's franchisee restaurant could be the perfect fit. Take the next step toward a rewarding future by applying and becoming part of a team committed to delivering great food and memorable customer experiences every day.

Job Requirements

  • must be 18 years or older
  • prior leadership experience preferred
  • availability for flexible scheduling
  • ability to work in a fast paced environment
  • strong communication skills

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player
  • flexible schedule
  • passion for fast paced work environment
  • able to work collaboratively

Job Duties

  • plan for each shift
  • monitor shift performance
  • take action to meet McDonald's standards
  • monitor safety and security
  • communicate with next shift manager
  • manage food safety
  • oversee internal communication
  • manage inventory
  • maintain daily cleanliness
  • manage crew
  • ensure quality food production
  • provide exceptional customer service
  • handle scheduling
  • conduct training

Job Criteria

Experience

Mid Level (3-7 years)


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