Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
401k
Medical insurance
Dental Insurance
Vision Insurance
telehealth benefits
Education Assistance

Job Description

This job posting is for a position at a restaurant that is independently owned and operated by a franchisee of McDonald’s, not directly by McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products but operates as a separate company and employer. All hiring, firing, supervision, discipline, staffing, and scheduling decisions are managed solely by the franchisee owner of the restaurant. Candidates applying for this role should be aware that McDonald’s USA will have no involvement in any employment decisions or access to the employment application. This employment opportunity offers a starting pay rate of $16.00 per hour, providing a competitive wage for shift managers in the fast-paced food service industry.

McDonald’s is known worldwide for serving quality food quickly and providing a great customer experience. The franchisee-operated McDonald’s restaurant embodies these values while offering unique opportunities for personal and professional growth. The company emphasizes a team culture where employees are encouraged to say yes to energetic, purposeful work and leadership development. With a focus on creating feel-good moments and delicious food, this restaurant provides a dynamic and rewarding workplace. Employees enjoy flexible scheduling, opportunities to pursue education, and comprehensive training programs designed to grow skills and careers.

The role of Shift Manager is a crucial leadership position within the restaurant. Shift Managers are expected to lead the team during their shifts by ensuring that customers receive fast, accurate, and friendly service every visit. They oversee operations to maintain quality, service, and cleanliness – key pillars of the McDonald’s customer promise. The Shift Manager’s responsibilities extend beyond simply managing daily tasks; they are responsible for planning shifts, monitoring team performance, maintaining food safety and security, and driving profitability. Effective communication with the next Shift Manager helps guarantee a smooth transition between shifts and continued excellence.

This position requires a leader who can manage and motivate a diverse team, handle inventory and daily maintenance, and support multiple departments in meeting their goals. The ideal candidate has prior leadership experience, preferably in restaurant, retail, or hospitality environments, and is flexible with scheduling to thrive in McDonald’s famously fast-paced setting. Managing food safety, internal communications, inventory control, scheduling, training, and ensuring exceptional customer service are typical duties in this role.

Working as a Shift Manager at this McDonald’s franchise offers numerous benefits. Beyond competitive pay, employees gain access to paid time off, a 401K retirement plan, medical, dental, and vision coverage, as well as telehealth benefits for their household. The company supports education through programs like Archways to Opportunity, which provides chances to earn a high school degree, college tuition assistance, and English as a second language classes. Additional benefits include short- and long-term disability insurance, life and accident insurance, making it a rewarding career choice for those who are passionate about leadership in a customer-focused environment.

This job is ideal for highly motivated individuals looking for career advancement in a company that supports work-life balance and growth. If you are enthusiastic about leading teams, delivering outstanding customer experiences, and working in a dynamic restaurant setting, a Shift Manager position here could be the perfect fit. Join a team that values leadership, personal development, and quality service at one of the world's most recognized brands operated by one of the most dedicated franchise owners.

Job Requirements

  • must be 18 years or older
  • proven leadership abilities
  • previous experience in fast food or retail preferred
  • ability to work flexible hours
  • excellent communication skills
  • strong organizational skills
  • customer service oriented

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality is ideal
  • positive team player with flexible schedule
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • must be at least 18 years old

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer service
  • plan and monitor shift performance
  • take actions to meet McDonald’s standards
  • monitor safety, security, and profitability
  • communicate shift details to next shift manager
  • manage food safety and cleanliness
  • oversee inventory management and scheduling
  • train and coach crew members
  • ensure quality food production and exceptional customer service
  • maintain daily maintenance and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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