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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
educational assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

The job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use McDonald's logos and food products. This means that although the restaurant operates under the McDonald's brand and serves its well-known menu, the ownership and employment are managed solely by the franchisee, independent of McDonald's USA. This distinction is important because McDonald's USA does not control employment decisions, nor does it receive or handle job applications for the restaurant. Employment matters such as hiring, firing, discipline, staffing, and scheduling are managed entirely by the franchisee, making them the actual employer for this position.
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Job Requirements

  • must be at least 18 years old
  • previous leadership experience preferred
  • ability to work flexible hours
  • good communication skills
  • ability to lead and motivate a team
  • ability to handle fast-paced work environment
  • commitment to delivering excellent customer service

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail or hospitality environment preferred
  • positive team player
  • flexible schedule
  • passion for fast paced environment
  • minimum age of 18 years

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer experience
  • provide leadership to crew and managers during shifts
  • plan and monitor shift performance
  • ensure team meets brand quality, service, cleanliness standards
  • monitor safety, security, profitability
  • communicate with next shift manager for smooth transitions
  • meet targets and help departments achieve goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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