Shift Manager - 4085

Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries in a clean, friendly, and customer-focused environment. Founded in 1986, Five Guys has grown into a popular brand with locations across North America, emphasizing quality ingredients, exceptional service, and a welcoming atmosphere for both customers and employees. The company prides itself on maintaining high standards for food quality and food safety, ensuring that every visit is a memorable experience for guests. The establishment operates between 11:00 am and 10:00 pm, catering to a broad customer base without the use of drive-thru services, creating a unique dine-in experience for patrons.

The position of Shift Manager at Five Guys offers an exciting opportunity to step into a leadership role in a fast-paced, energetic restaurant environment. The pay for this role is $18.00 per hour, plus tips and bonuses, reflecting the value Five Guys places on its management team. Shift Managers at Five Guys are trained to perform all the duties of Crew Members and Shift Leaders while taking on increased responsibility for the daily operations of the restaurant, especially in the absence of the General Manager.

As a Shift Manager, you will play a vital role in ensuring compliance with company standards across all operational areas, including product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory control. The position requires excellent decision-making skills, strong leadership qualities, and the ability to motivate and manage teams effectively. The role is well-suited to individuals who are energetic, honest, motivational, and fun, all while setting high standards for themselves and their teams. This leadership position is not only about managing operations but also about fostering a positive work environment, emphasizing teamwork, and providing excellent customer service.

Five Guys offers comprehensive and customizable benefits to eligible employees, including medical, dental, vision, and pet insurance, along with a 401(k) plan with company matching contributions. Additionally, the company supports employees with an Employee Assistance Program and an Employee Relief Fund, enhancing the overall well-being and security of its team members. With plans to open over 1000 new locations across North America, Five Guys emphasizes internal promotion and real career growth, making this a fantastic opportunity for those seeking long-term advancement in the food service industry.

Employees also benefit from unique incentives such as the Secret Shopper bonus plan, where team members working during secret shopper visits can earn bonuses based on the results. The work environment combines high standards for food quality and safety with a culture that values fun and a friendly atmosphere. Free meals during shifts and other perks make Five Guys a desirable workplace for individuals passionate about food, service, and leadership.

This position requires candidates with 1-2 years of supervisory experience in food service or retail settings, and a passion for creating a great workplace for their team. Shift Managers must be fanatical about serving amazing food with a smile and committed to upholding Five Guys' Core Convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example. These convictions underscore the company's dedication to outstanding leadership and excellent customer experiences. Five Guys is an equal opportunity employer, fostering diversity and inclusion throughout its workforce.