Wendy's logo

Shift Manager

El Paso, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Flexible work week
vacation
Paid Time Off
Medical
Dental
Vision
voluntary life insurance
Training and Development
career advancement

Job Description

Wendy's is a renowned global quick-service restaurant chain specializing in serving high-quality hamburgers and related fast food items. As the third-largest quick service hamburger chain worldwide, Wendy's operates over 5,000 restaurants across the United States, Canada, and various other countries and territories. Known for its commitment to fresh, made-to-order meals and exceptional customer service, Wendy's emphasizes creating a fun and family-friendly environment where both employees and customers feel valued and engaged. The company prides itself not only on its menu but also on its strong team culture and opportunities for career growth within the fast-paced restaurant industry.

Wendy's is currently seeking motivated and experienced individuals to join their team as Shift Supervisors. This role offers aspiring leaders the unique opportunity to effectively manage a multimillion-dollar business operation at the restaurant level. As a Shift Supervisor, you will play a pivotal role in overseeing daily restaurant operations, inspiring and leading crew members, and ensuring that each guest enjoys an outstanding customer experience. This position requires excellent interpersonal skills, the ability to build and foster team spirit, and a strong commitment to increasing profitability while maintaining high standards of food quality and service speed.

The ideal candidate for this position is someone passionate about the fast food industry and motivated to develop their management skills in a dynamic and rewarding environment. You will act as a leader and role model, setting a positive tone for the workplace culture and motivating your team to perform at their best. You will also be responsible for managing various operational aspects including order accuracy, safety compliance, employee scheduling, and addressing customer needs promptly and effectively.

Working as a Shift Supervisor at Wendy's involves meeting physical demands such as standing for extended periods, lifting items up to 25-30 pounds, and adapting to a fast-paced environment that may involve exposure to noise, heat, and cold. Flexibility in working various shifts is essential, and travel between restaurant locations or area offices may be required based on business needs. Wendy's is committed to providing a supportive work environment that promotes career advancement with thorough training and development programs.

Employment with Wendy's offers competitive compensation and an attractive benefits package including flexible work schedules, vacation time, paid time off, medical, dental, and vision insurance, life insurance options, and career growth opportunities. This role is best suited for individuals aged 18 years or older who are authorized to work in the United States and have prior restaurant experience. Joining Wendy's as a Shift Supervisor provides a pathway to leadership within a globally recognized brand, enabling you to build valuable skills and grow professionally while contributing to a vibrant team-oriented culture.

Job Requirements

  • must be 18 years or older
  • authorized to work in the United States
  • ability to work various shifts per week
  • ability to stand for long periods
  • ability to lift 25-30 pounds
  • flexibility to travel to other restaurant locations
  • prior restaurant experience

Job Qualifications

  • prior restaurant experience
  • excellent interpersonal skills
  • leadership skills
  • ability to build and foster team spirit
  • strong communication skills
  • ability to work in a fast-paced environment
  • authorized to work in the United States

Job Duties

  • inspire crew members to always do their best
  • ensure guests enjoy an outstanding customer experience
  • get great results while creating a warm, welcoming place for both employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere
  • oversee daily restaurant operations
  • manage employee scheduling and compliance

Job Criteria

Experience

Mid Level (3-7 years)


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