Steak 'n Shake logo

Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $11.00 - $18.25
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
401(k)
flexible scheduling
meal discounts
Employee assistance program
Paid training
Next Day Pay

Job Description

Steak 'n Shake is a renowned American restaurant chain, widely recognized for its delicious burgers and shakes served in a casual, friendly atmosphere. With a history rooted in providing quality food and excellent customer service, Steak 'n Shake has established itself as a trusted brand in the fast-casual dining industry. The company prides itself on leading the market not only through the taste and quality of its offerings but also by valuing its employees through competitive compensation and unique benefits. As a Maximum Wage Employer, Steak 'n Shake aims to attract and retain top talent by offering the highest hourly rates within 25 miles of its restaurants, reflecting its commitment to employee satisfaction and financial well-being.

The Shift Manager role at Steak 'n Shake is a pivotal position responsible for supervising daily operations during a particular shift, ensuring smooth and efficient service delivery. This position pays up to $18.25 per hour, alongside attractive bonus pay options and a compelling benefits package. Shift Managers play integral roles in upholding customer service quality, managing staff, resolving conflicts, and supporting the overall restaurant goals. The role offers a remarkable opportunity to work with a well-established brand that values leadership and team collaboration, with the added benefit of long-term financial growth options such as Bitcoin bonus pay and a unique newborn match program.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of experience in retail or food service management
  • ability to work flexible shifts including evenings, weekends, and holidays
  • strong interpersonal skills
  • basic computer proficiency
  • ability to stand for long periods

Job Qualifications

  • High school diploma or equivalent
  • previous experience in restaurant management or supervisory role
  • strong leadership and organizational skills
  • excellent communication and customer service abilities
  • ability to work in a fast-paced environment
  • knowledge of health and safety regulations

Job Duties

  • Manage daily restaurant operations during assigned shifts
  • supervise and motivate team members to deliver excellent customer service
  • ensure compliance with health, safety, and sanitation standards
  • handle customer inquiries and resolve complaints effectively
  • maintain inventory and supply levels
  • assist in employee training and development
  • enforce company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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