
Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
medical benefits
bonus potential
free meals while working
College Assistance
Education rewards / GED assistance
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee Assistance Program (ComPsych)
Unity Care
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to fresh, quality food and outstanding customer service. Since its founding in 1969, Wendy's has grown into one of the world's largest and most beloved quick-service restaurants, with thousands of locations across the United States and internationally. This particular Wendy's location operates under Manna Inc., a minority-owned affiliate of multiple restaurant concepts based in Louisville, KY, emphasizing diversity, inclusion, and employee care. Manna Inc. has created initiatives like the Unity Care Fund, which aids employees during times of crisis, underscoring the company's dedication to supporting its people beyond just the workplace.
Wendy's prides itself on maintaining a respectful and inclusive work environment where employees are valued as the greatest asset. This philosophy reflects in their commitment to providing a challenging yet rewarding career experience with opportunities for growth and development. The company fosters a fun, family-like atmosphere in its restaurants, encouraging team spirit, collaboration, and positive engagement among staff.
The Shift Manager role at Wendy's is a critical leadership position responsible for running a multi-million dollar business operation on assigned shifts. Shift Managers serve as role models, setting the tone for professionalism, efficiency, and customer-centric service, ensuring that every guest receives fresh, high-quality food with friendly and prompt service. This role is ideal for motivated individuals who possess interpersonal skills and leadership capabilities to manage teams effectively, achieve sales targets, and uphold brand standards.
Shift Managers enjoy stability with flexible schedules conducive to a balanced personal and professional life. This position includes competitive benefits, daily pay for hourly employees, and opportunities for advancement, making it an attractive option for those passionate about the food service industry and leadership development. Whether you have prior restaurant supervisory experience or are looking to grow your career at a fast-paced, well-established company, Wendy's supports its Shift Managers through comprehensive training, employee development, and a supportive work environment.
This role requires hands-on involvement in daily restaurant operations, including staff supervision, customer service excellence, and compliance with food safety and sanitation guidelines. Managers will oversee shift activities, resolve customer complaints, maintain restaurant cleanliness, manage inventory, and ensure regulatory compliance. With an emphasis on teamwork and leadership, Shift Managers contribute significantly to Wendy's continued success and uphold its reputation as a leader in the fast-food industry.
Wendy's prides itself on maintaining a respectful and inclusive work environment where employees are valued as the greatest asset. This philosophy reflects in their commitment to providing a challenging yet rewarding career experience with opportunities for growth and development. The company fosters a fun, family-like atmosphere in its restaurants, encouraging team spirit, collaboration, and positive engagement among staff.
The Shift Manager role at Wendy's is a critical leadership position responsible for running a multi-million dollar business operation on assigned shifts. Shift Managers serve as role models, setting the tone for professionalism, efficiency, and customer-centric service, ensuring that every guest receives fresh, high-quality food with friendly and prompt service. This role is ideal for motivated individuals who possess interpersonal skills and leadership capabilities to manage teams effectively, achieve sales targets, and uphold brand standards.
Shift Managers enjoy stability with flexible schedules conducive to a balanced personal and professional life. This position includes competitive benefits, daily pay for hourly employees, and opportunities for advancement, making it an attractive option for those passionate about the food service industry and leadership development. Whether you have prior restaurant supervisory experience or are looking to grow your career at a fast-paced, well-established company, Wendy's supports its Shift Managers through comprehensive training, employee development, and a supportive work environment.
This role requires hands-on involvement in daily restaurant operations, including staff supervision, customer service excellence, and compliance with food safety and sanitation guidelines. Managers will oversee shift activities, resolve customer complaints, maintain restaurant cleanliness, manage inventory, and ensure regulatory compliance. With an emphasis on teamwork and leadership, Shift Managers contribute significantly to Wendy's continued success and uphold its reputation as a leader in the fast-food industry.
Job Requirements
- Ability to stand for extended periods (4-8+ hours) with periodic breaks
- Perform repetitive motions including frequent use of hands and arms
- Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- Capability to walk up and down stairs and use a step ladder as needed
- Occasional sitting, talking, and active listening as required
- Ability to lift and carry up to 50 pounds regularly, using lifting equipment or assistance when needed
- Ability to move around the kitchen quickly and efficiently
- Compliance with food safety and sanitation regulations
Job Qualifications
- Previous experience in food service, preferably in a supervisory or leadership role
- Strong leadership and people management skills
- Excellent customer service skills with complaint resolution ability
- Clear and effective communication skills, both verbal and written
- Ability to make quick decisions and solve problems effectively
- Strong organizational skills with multitasking ability
- High attention to detail in maintaining restaurant standards
Job Duties
- Manage restaurant operations during assigned shifts
- Lead and motivate team members to achieve high performance
- Ensure quality food preparation and customer service standards
- Handle customer complaints and resolve issues efficiently
- Maintain restaurant cleanliness and adhere to safety regulations
- Oversee inventory management and control costs
- Train and develop staff for optimal productivity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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