Shift Manager - 1841

Five Guys is a renowned fast-casual restaurant chain known for its outstanding burgers and fries served in clean and welcoming restaurants. With a strong commitment to delivering top-tier customer service, Five Guys has established itself as a leader in the burger industry across North America. The company prides itself on using fresh ingredients and maintaining high-quality standards to ensure a delicious and satisfying dining experience for every customer. As part of an ambitious growth strategy, Five Guys plans to open over 1,000 new locations, presenting abundant career opportunities and an employee-centric work environment.

The Shift Manager role at Five Guys is a dynamic position that involves overseeing daily restaurant operations in the absence of the General Manager. Shift Managers are fully trained to perform the roles and responsibilities of Crew Members and Shift Leaders, but with added leadership duties that ensure smooth functioning of the restaurant. This includes managing product preparation and delivery, maintaining customer relations, overseeing restaurant cleanliness and maintenance, managing team performance and inventory, and executing other tasks as necessary. The position offers an hourly pay rate of $18.00 plus tips and bonus potential, making it a competitive opportunity for those looking to work in the fast-food industry with advancement potential.

In this role, Shift Managers can expect real work-life hours with most locations operating from 11:00 AM to 10:00 PM and no drive-thru service, allowing for predictable scheduling. The company offers comprehensive and customizable benefits including medical, dental, vision, pet insurance, and a 401(k) plan with a company match based on eligibility. Employees also have access to an Employee Assistance Program and an Employee Relief Fund supported by the company's owners and staff. Five Guys fosters a positive culture where food quality and safety are prioritized without sacrificing a fun, energetic work atmosphere.

Shift Managers are integral to creating an amazing customer experience, ensuring that the food served meets quality standards and customers leave satisfied every time. The role is ideal for individuals with supervisory experience in food service or retail who are passionate about leadership and customer service. Five Guys emphasizes promoting from within, making this a promising position for career growth within the organization. Additionally, the company provides bonuses linked to secret shopper evaluations, rewarding teams for excellent service during inspected shifts.