Shift Manager - 1724

Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries in a clean and customer-friendly environment. Established with a commitment to quality and exceptional customer service, Five Guys has become a go-to destination for burger lovers across North America. The company emphasizes a culture of excellence, teamwork, and continuous growth, making it a great place for aspiring food service professionals. Known for its fresh ingredients, high-quality products, and a fast-paced, energetic atmosphere, Five Guys offers employees a vibrant work environment where they can thrive and develop their careers.

The role of Shift Manager at Five Guys carries significant responsibility and offers an excellent opportunity for individuals passionate about leadership in the food service industry. Shift Managers are trained to perform all duties typically handled by Crew Members and Shift Leaders but also take on additional responsibilities that include directing the daily operations of the restaurant in the absence of the General Manager. This role requires ensuring strict compliance with company standards in areas such as product preparation and delivery, customer relations, restaurant maintenance, team management, and inventory control. The position pays $18.00 per hour plus tips and bonus opportunities, providing competitive compensation in a lively and rewarding setting.

This job offers real work-life hours, with most restaurant locations opening at 11:00 am and closing by 10:00 pm, and importantly, without the pressure of drive-thru service. Shift Managers also benefit from comprehensive and customizable benefits packages, including medical, dental, vision, pet insurance, and a 401(k) plan with matching contributions based on eligibility. Employees also have access to an Employee Assistance Program and an Employee Relief Fund, reflecting the company’s commitment to supporting its team members. Career growth is a key aspect of this role, as Five Guys plans to open over 1,000 new locations across North America, emphasizing internal promotion and providing significant advancement opportunities.

Team members working during Secret Shopper visits are eligible for bonus pay based on the quality of their service, highlighting the company's dedication to high standards. The shift manager role is ideal for someone who enjoys a fast-paced, high-energy work environment, values fresh ingredients and food safety, and wants to contribute to a positive and fun workplace culture. With the chance to work alongside dedicated professionals and receive free meals during shifts, this role offers both personal and professional rewards.

Five Guys is looking for candidates who have 1-2 years of supervisory experience in food service or retail and who are passionate about creating a positive work atmosphere. The ideal candidate is honest, energetic, motivational, fun, and fanatical about delivering excellent food with a smile. The company's core convictions—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—are fundamental to the role and company culture. This role strictly follows equal employment opportunity policies and is part of the eVerify program, ensuring compliance with employment laws and fairness in hiring.