
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Time Off
Job Description
Five Guys is a renowned fast-casual restaurant chain famously known for serving outstanding burgers and fries. With a commitment to quality, cleanliness, and exceptional customer service, Five Guys maintains a welcoming and energetic atmosphere across its locations. The company emphasizes a top-tier customer service approach, ensuring that each guest experiences fresh ingredients and high-quality products in every order. Five Guys projects a company culture that values fun and energy but remains serious about food quality and safety. As part of their expansive growth plans, they aim to open over 1000 new locations across North America, highlighting their focus on career development and promoting from within. Employees at Five Guys enjoy real work-life balance with operating hours typically starting at 11:00 am and closing by 10:00 pm, without drive-thru service. The establishment offers a comprehensive and customizable benefits package, including medical, dental, vision, pet insurance, and a 401(k) with matching eligibility. Additionally, the company supports its employees through an Employee Assistance Program and a Relief Fund, demonstrating a strong commitment to employee welfare.
The Shift Manager role at Five Guys is crucial to the smooth operation of the restaurant in the General Manager's absence. Shift Managers are tasked with directing daily restaurant operations, ensuring compliance with company standards in food preparation, customer relations, restaurant maintenance, team management, and inventory control. As leaders, Shift Managers are also trained to perform all duties carried out by Crew Members and Shift Leaders, promoting a versatile and hands-on management style. They play a key role in cultivating a positive work environment, motivating the team, and setting high operational standards. Given the fast-paced nature of the environment, Shift Managers must be energetic, honest, motivational, and fun, embodying the company’s core convictions of remaining humble, exceeding expectations, doing the right thing, and leading by example. This position offers competitive pay at $18.00 per hour, plus tips and bonus opportunities such as a Secret Shopper bonus plan. Working at Five Guys presents numerous growth opportunities, a fun and vibrant culture, free meals during shifts, and excellent benefit options. This job is perfect for individuals with 1-2 years of supervisory experience in food service or retail who are passionate about customer service and creating a great team atmosphere.
The Shift Manager role at Five Guys is crucial to the smooth operation of the restaurant in the General Manager's absence. Shift Managers are tasked with directing daily restaurant operations, ensuring compliance with company standards in food preparation, customer relations, restaurant maintenance, team management, and inventory control. As leaders, Shift Managers are also trained to perform all duties carried out by Crew Members and Shift Leaders, promoting a versatile and hands-on management style. They play a key role in cultivating a positive work environment, motivating the team, and setting high operational standards. Given the fast-paced nature of the environment, Shift Managers must be energetic, honest, motivational, and fun, embodying the company’s core convictions of remaining humble, exceeding expectations, doing the right thing, and leading by example. This position offers competitive pay at $18.00 per hour, plus tips and bonus opportunities such as a Secret Shopper bonus plan. Working at Five Guys presents numerous growth opportunities, a fun and vibrant culture, free meals during shifts, and excellent benefit options. This job is perfect for individuals with 1-2 years of supervisory experience in food service or retail who are passionate about customer service and creating a great team atmosphere.
Job Requirements
- high school diploma or equivalent
- 1-2 years supervisory experience in food service or retail preferred
- ability to work flexible hours
- strong interpersonal and communication skills
- motivated to create a positive work environment
- commitment to uphold company core convictions
- capable of handling multiple operational duties simultaneously
Job Qualifications
- 1-2 years of supervisory experience in food service or retail preferred
- strong leadership and team management skills
- excellent customer service and communication abilities
- ability to work in a fast-paced environment
- high energy, honesty, and motivational attitude
- knowledge of food safety and quality standards
Job Duties
- direct daily operations of the restaurant in the absence of the General Manager
- ensure compliance with company standards including product preparation and delivery
- manage customer relations effectively
- maintain restaurant cleanliness and safety
- oversee team performance and staff motivation
- manage inventory and supplies
- perform duties of Crew Members and Shift Leaders as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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