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Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

provided uniforms
meal discounts
medical benefits
Career advancement opportunities
Supportive team environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and exceptional customer service. With a reputation for delivering delicious meals in a welcoming atmosphere, Wendy's operates thousands of locations worldwide and continues to be a leader in the quick-service restaurant industry. The company is committed to fostering a culture that values teamwork, growth, and community engagement. Wendy's offers a dynamic working environment that promotes career advancement and personal development, making it an ideal place for individuals looking to build a career in restaurant management.

The role of the Shift Supervisor at Wendy's is a critic... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or food service role preferred
  • Ability to communicate effectively both verbally and in writing
  • Strong leadership skills
  • Willingness to work flexible hours, including nights, weekends, and holidays
  • Ability to stand for extended periods
  • Basic knowledge of food safety procedures
  • Ability to follow company policies and operating systems

Job Qualifications

  • Confident decision maker
  • Effective verbal and written communicator
  • Willingness to lead and train a team
  • Previous experience in customer service or food service preferred
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic understanding of food safety and labor cost management

Job Duties

  • Inspire crew members to always do their best
  • Ensure customers enjoy an outstanding customer experience
  • Get great results while creating a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere
  • Train and reinforce food safety procedures and maintain a safe working environment
  • Manage food and labor costs
  • Follow company policies and operating systems
  • Provide team member training
  • Anticipate issues and take corrective actions during shift
  • Report to the Assistant and General Managers

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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