Shift Manager

AES Restaurant Group, LLC is a distinguished franchisee of Arby's operating across 344 locations in 20 states, with its headquarters in Northern Indiana. Known for their solid foundation rooted in the values embodied by the acronym AES - 'Attitude Equals Success,' this company emphasizes the significance of a positive attitude in achieving business and personal goals. AES prides itself on being a goal-oriented company that values excellence in operational performance and customer satisfaction. They aim to maintain their reputation as a premier fast-food destination by continuously enhancing team dynamics and operational efficiency. AES Restaurant Group provides both full-time and part-time opportunities for individuals seeking to advance their careers in the restaurant industry.

The role offered is that of a Shift Manager, a pivotal position in ensuring the smooth daily operation of the restaurant during assigned shifts. This role requires full accountability for the restaurant operations when the General or Assistant Manager is not present. Shift Managers are responsible for leading, coaching, and motivating team members to deliver outstanding guest service and satisfaction. They utilize AES’s specialized systems and operational tools to maintain high standards in restaurant performance, including strict adherence to cash and inventory controls, quality standards, speed of service, and workplace safety. This position offers a robust leadership experience where the Shift Manager works closely with the management team to achieve collective goals related to service excellence, financial results, customer service, and compliance to all operational policies and government regulations.

Essentially, the Shift Manager bridges the gap between higher management and frontline employees, embodying leadership, integrity, and emotional resilience in a fast-paced environment. AES values individuals who excel in communication, respect, coaching, and development of others while upholding high standards of customer satisfaction and operational success. Responsibilities include implementing company controls over cash and inventory, training team members, setting restaurant performance goals, and adhering to all employment laws and food safety standards. This is a dynamic and rewarding role for those who are eager to take on operational challenges and lead teams effectively in a growing franchise that places great importance on teamwork and guest experience.

AES also offers several valuable employee benefits such as a bonus program, health insurance, health savings accounts, paid time off, and an employee rewards and recognition program, making it an attractive employer within the fast-food industry and a strong career choice for those dedicated to service excellence and operational leadership.