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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $18.50
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee Referral Program
ON DEMAND PAY

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu items and commitment to quality and customer satisfaction. Founded by Dave Thomas, Wendy's has established a strong corporate culture based on honesty, integrity, respect, and community involvement. This family-oriented environment fosters a supportive atmosphere where employees are valued as the company’s greatest asset. Wendy's places a strong emphasis on creating opportunities for personal and professional growth, offering a workplace where employees can develop meaningful careers. The company is dedicated not only to delivering outstanding customer service but also to giving back to the community and supporting its workforce through various initiatives and benefits.

The Shift Manager position at Wendy's offers a compelling opportunity for motivated, career-focused individuals who are looking to develop their leadership skills in a fast-paced, rewarding environment. This role is essential in maintaining the store’s operational excellence by managing daily activities, ensuring superior customer experiences, and driving sales growth. As a Shift Manager, you will lead a team that works together efficiently to uphold the company’s standards and achieve business goals. The role is ideal for individuals who thrive on challenges, possess strong interpersonal skills, and have a passion for excelling in the restaurant industry. Candidates who are bilingual are preferred, as this aligns with Wendy’s inclusive approach in serving diverse communities.

This position promises clear and defined training to guarantee your success and growth within the role. Shift Managers at Wendy's are provided with benefits that include paid time off, medical, dental, and vision insurance starting shortly after employment, as well as pet insurance, a 401K plan with company match, and access to on-demand pay for financial flexibility. The company also offers an employee referral program and career advancement opportunities that emphasize Wendy’s investment in its team members. This employment opportunity is suitable for individuals aged 18 or older who are willing to commit to shifts that may include evenings and weekends and who can meet the physical demands of the role, such as lifting up to 50 pounds and extended periods of standing. The Shift Manager role at Wendy's represents more than just a job; it is a chance to be part of a dynamic team environment where leadership, recognition, and personal development are prioritized, making it an excellent career path for those seeking to make a difference in the restaurant industry.

Job Requirements

  • Must be 18 years or older
  • Ability to lift up to 50 pounds
  • Willingness to work shifts including evenings and weekends
  • Valid state-issued driver’s license and vehicle insurance if driving for company purposes
  • Ability to stand for long periods
  • Capable of performing physical activities such as bending, reaching, and carrying
  • Experience or willingness to handle cooking equipment and exposure to heat
  • Ability to read and write routine reports
  • Strong teamwork and interpersonal skills

Job Qualifications

  • High school diploma or GED
  • One to three months of related experience or training
  • Completion of P.O.C. training in all positions
  • Ability to read and interpret safety rules and procedure manuals
  • Strong written and verbal communication skills
  • Basic math skills including addition, subtraction, multiplication, and division
  • Problem-solving ability and capacity to make decisions in varied situations

Job Duties

  • Manage daily restaurant operations to ensure quality and efficiency
  • Lead and motivate team members to deliver superior customer service
  • Maintain safety and hygiene standards in compliance with company policies
  • Oversee employee training and development
  • Monitor inventory levels and order supplies
  • Ensure compliance with all health and safety regulations
  • Handle customer concerns and resolve issues promptly

Job Criteria

Experience

Entry Level (1-2 years)


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