Shift Manager

AES Restaurant Group, LLC is a well-established franchisee of Arby’s®, operating over 344 locations across 20 states in Northern Indiana and beyond. With a steadfast commitment to excellence, AES stands for "Attitude Equals Success," reflecting the core values that drive the company’s mission and operational approach. As a dynamic player in the fast-food industry, AES Restaurant Group prides itself on delivering high-quality service, superior customer satisfaction, and fostering an environment where employees can grow and thrive. The company’s philosophy underscores the belief that a positive attitude directly correlates with achieving success, underscoring the motivation and passion that AES imparts on all its team members and management staff.

AES Restaurant Group offers a wide range of employment opportunities including both full-time and part-time shifts, with competitive bonus programs and comprehensive benefits such as health insurance, health savings accounts, paid time off, and an Employee Rewards & Recognition Program. AES aims to support its employees not just professionally but also personally by enabling a work-life balance with flexible shift arrangements and rewarding career advancement pathways.

The role of a Shift Manager at AES is pivotal to the successful day-to-day operations of the restaurants. This position involves overseeing restaurant operations and guiding the team members during assigned shifts to ensure outstanding service and guest satisfaction. As a Shift Manager, you will be entrusted with full accountability for operational management during shifts without the presence of higher management. The role demands a hands-on approach to leadership, driving service excellence, operational efficiency, and adherence to company standards.

Shift Managers are tasked with a variety of key responsibilities such as ensuring team members deliver exceptional service, assisting management in training and coaching staff, utilizing AES systems to optimize restaurant operations, implementing essential controls particularly related to cash and inventory, and setting as well as achieving goals related to service quality, financial results, and operational benchmarks. AES emphasizes a goal-oriented culture, encouraging Shift Managers to collaborate closely with General and Assistant Managers to maintain high performance in areas including operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.

This position is ideal for individuals who thrive in fast-paced environments, demonstrate resilience, and are motivated to uphold high standards of integrity and customer satisfaction. Skill sets such as leadership, communication, coaching, managing food and labor costs, and operational management are heavily valued. AES strives to create a workplace where leadership and personal development are cultivated, providing an excellent springboard for those looking to advance their careers in restaurant management.

AES is also committed to inclusivity and equal opportunity employment, ensuring a diverse workforce and providing reasonable accommodations for applicants with disabilities. Furthermore, AES participates in E-Verify, reflecting its dedication to lawful hiring practices. Whether you are aiming for a career change or embarking on your professional journey, AES Restaurant Group offers a supportive and goal-driven environment that fosters growth and success.