Shift Manager

AES Restaurant Group, LLC is a reputable and thriving franchisee of Arby's, operating 344 restaurants across 20 states, primarily based in Northern Indiana. Our company is deeply rooted in values that shape our culture and guide our team towards success. The acronym AES stands for 'Attitude Equals Success,' which exemplifies the mindset we believe is essential in achieving both personal and organizational goals. Our dedication to excellence, innovation, and guest satisfaction makes us a preferred employer within the fast-food franchise industry. We offer a variety of employment opportunities across full-time and part-time shifts, tailored to fit diverse schedules. In addition, we provide a comprehensive benefits package including health insurance, health savings accounts, paid time off, and a rewarding employee recognition program. We strive to foster an environment where employees are valued and motivated to grow their careers in the hospitality and restaurant management sectors.

As a Shift Manager at AES Restaurant Group, you will hold a crucial leadership position responsible for overseeing day-to-day restaurant operations during your assigned shifts. This role is pivotal in ensuring exceptional customer service and operational excellence when senior management is not present. You will be tasked with commanding the staff, maintaining quality control, and enforcing restaurant policies to meet and exceed our standards for service delivery. Your leadership will directly impact the guest experience, operational efficiency, and financial performance of the restaurant. Your responsibilities will include coaching and training team members to uphold AES's customer service ethos, managing cash and inventory controls to ensure accountability, and utilizing AES systems designed to streamline operations and drive results. Collaborating with the General and Assistant Managers, you will contribute to achieving key performance benchmarks in areas such as speed of service, safety, and workplace regulations compliance. This dynamic role demands resilience, superior communication, and the ability to thrive in a fast-paced environment while upholding the highest levels of integrity and professionalism. If you are passionate about leadership and career growth within the restaurant industry, AES offers a conducive and engaging workplace to develop your skills and advance your career.